For Private and Public Sale Customers: Update your Neopets username for the NC reward!

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For Private and Public Sale Customers: Update your Neopets username for the NC reward!

We are pleased to inform you that an update regarding your Neopets merchandise order, including tracking information and details about your complimentary Neocash (NC), has been dispatched to your email.

Should you need to designate a different Neopets account to receive the NC reward, we kindly request that you complete the necessary adjustments via this form by the deadline of January 21th, 2024. Please be aware that we are UNABLE TO ACCEPT modifications after this date.

The Neocash will be allocated to the Neopets username specified in our previous communication dated January 12th, 2024, should no changes be submitted.

We anticipate delivering the NC reward to your account on or before January 26th, 2024. In the event that you do not receive your NC by this date, we encourage you to contact our customer support team.

Thank you for your attention to this matter and for being a part of the Neopets community.

Payment Email

Note: Please provide the email address you utilized for the payment of Neopets merchandise. This information is critical for verifying your purchase.

Neopets Account Username (for NC reward)

Note: Please enter your Neopets account username in the field below. Ensure that the username provided is accurate to avoid any delays or issues with the allocation of your NC.

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