Heartell Press Fulfillment Assistant Application
Applications for this position are due Monday, January 13.
Position: Fulfillment Assistant
Job Description: The Fulfillment Assistant will package product and prepare retail and wholesale orders for shipment.
Primary Responsibilities:
- Package and ship all retail orders within three business days
- Package product for weekly wholesale orders, pick orders
- Help maintain stores of packaging supplies including envelopes, cello sleeves, mat board, stickers etc. by notifying manager when supplies are getting low
- Help maintain stores of shipping materials including boxes, tape, packing paper etc.
- Communicate with customers in a kind and friendly way about orders and payment
- Process payments through Paypal and Stripe when necessary
- Maintain order and cleanliness in the shipping area, breaking down recycling, light sweeping and dusting etc.
Occasional Responsibilities:
- Work with other team members to coordinate packaging and shipping during high-volume sales periods
- Occasional light admin work including data entry and counting inventory
- Working with other team members on special marketing projects and events
Hours: Part-time, 10-20 hours per week depending on sales volume.