The Grievance Redress System (GRS) allows members of the public (individuals, groups, organisations or communities) to officially complain about the work of the Recovery and Development Agency (RDA) including externally hired consultants and contractors regarding the plans or implementation of specific projects.

Please use this form to lodge your complaint or grievance by completing all the required fields prior to submitting.  If you would like to file a complaint for more than one project please fill out a separate form (one form per project). You will receive a formal acknowledgement of your complaint within one (1) business day of submission.

If you would like to appeal a decision made by the RDA you can do so by completing the Grievance Appeal Form also on the RDA's website - www.bvirecovery.vg.
   
Please refer to the RDA's Grievance Redress E-Handbook on the RDA's website for further information about the GRS.

If you have any questions contact:
 
Patlian Johnson (300-3148/patlian.johnson@bvirecovery.vg)