Customer Survey 2023
Flathau's Fine Foods Customer Service & Social Media Survey.  All participants will receive a BOGO discount code in their e-mail!
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Name *
E-mail  *
Would you like to opt-in to our weekly e-newsletter? *
Where did you first hear about us? *
Where do you usually buy our products? *
What are your biggest challenges as our customer? *check all that apply* *
Required
What is your favorite Flathau's product? *
What is your favorite candied shortbread flavor? *check all that apply* *
Required
Do you have any product ideas?  Any flavors you want to see?
Which social media channels do you find most helpful/informative? *check all that apply* *
Required
How happy have you been with your Flathau's experience? *
Worst
Best
How would you rate our customer service? *
Worst
Best
How helpful do you find our social media? *
Worst
Best
How would you rate our weekly newsletter? *
Worst
Best
Have you tried a product similar to ours? *
If yes: What did you like about it?
If yes: What made you choose ours above other options?
Have you experienced a service issue with Flathau's Fine Foods? *
If yes: What was the issue?
If yes: Did you feel that your matter was handled appropriately?
Clear selection
Do you have any recommendations on how to improve our social media presence?
Is there anything else you want us to know that would improve your Flathau's experience?
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