Call Centre Collective

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Call Centre Collective - Form

Do you work in a call centre in Scotland?

The Call Centre Collective is looking to collect some data about working conditions and the situation created by COVID-19.

This data will let us spot trends for call centre workers to organise around, and start a wider conversation when we compile and publish it, with the goal of improving the call centre working culture and building up more collective control.

We are a network of call centre workers organising for fairer conditions. All questions are optional and we will protect your data (no personal data will be shared with any 3rd party without further consent).

Workplace (Company & Location)

What is your job title?

How much experience do you have in this position or similar positions, in total?

Less than a year

1-3 years

3-6 years

6-9 years

9-12 years

12+ years

Clear selection

What type of contract do you have?

Permanent

Short term/fixed term/temporary

Agency or Freelance

Other:

Clear selection

How many hours do you work on average each week? If you have been furloughed, how many hours do you expect to work when you return to work?

< 10

10-16

17-24

25-32

32-35

36-40

> 40

Clear selection

Any other information about pay and workplace experience

Clear form

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