TCT NUTRACEUTICALS SDN BHD
CUSTOMER SATISFACTION SURVEY                                                                                                
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NOTE:
This survey is conducted by TCT Nutraceuticals Sdn Bhd for our continually improvement to the quality management system based on ISO 9001: 2015. The survey will take approximately less than 5 minutes to complete. Your information will be kept private and confidential by TCT Nutraceuticals Sdn Bhd.
COMPANY: *
ADDRESS: *
TEL NO: *
LIST OF PRODUCTS: *
APPRAISER DETAILS
NAME OF CUSTOMER: *
WORK POSITION: *
DATE OF EVALUATION: *
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CUSTOMER SATISFACTION SURVEY FORM:
Please rate our services/product by writing on a scale of 0 - 10 with the highest number representing for greater satisfactory or lower score for unsatisfactory for each criterion.
1. RESPONSIVENESS TO CUSTOMER NEEDS & CONSULTATION SERVICE IS READY AT ANY TIME:  *
2. ACCEPTANCE TO THE COMPETITIVE PRODUCT COST: *
3. REVIEW CHANGE(S) WITH CUSTOMER: *
4. CLEAR RESPONSIBILITIES DISTRIBUTION: *
5. DEVELOP NEW IDEA(S) WITH CUSTOMER: *
6. PROVIDE REGULATORY REQUIREMENT OF THE PRODUCT: *
7. REASONABLE LEAD TIME: *
8. PRODUCT DELIVERY ON TIME: *
9. PROVISION OF GOOD PRODUCT QUALITY AND PRODUCT WARRANTY: *
10. SEEKING FOR CONSTRUCTIVE IMPROVEMENT: *
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