Downtown Scranton Business District COVID-19 Checkup - Personal Care
April 2020
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Name of Business *
Contact Person *
Email *
Phone Number *
Are you currently conducting business? *
If so, how have you modified your business model?
Are you happy with the results?
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How are you reaching your current and potential customers? *
Do you have e-commerce capabilities? *
Are people booking future appointments? *
Since the onset of the pandemic, have you noticed ...   *
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Do you have a gift card program? *
If you have a gift card program, how are you promoting it?
Are you utilizing social media? *
If yes, what platforms work best for your business?
Are you offering special incentives? *
If you are offering special incentives, please describe.
How has your use of technology changed? *
Have you used Zoom conferencing? *
Would you like assistance in setting Zoom up?
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What challenges have you overcome that are unique to your industry?
Have you decreased your staff capacity? *
If yes, how many employees have you laid off or furloughed, and do you plan on bringing them back?
Have you applied for the Paycheck Protection Program? *
Would you like additional information regarding Federal assistance programs? *
Thank you for your input! Before we wrap up, please tell us how we can help you during this uncertain time. *
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