I always get back to people as soon as I possibly can. That said, keep in mind that I'm just one person who also happens to be a wife and mom with a full time job in addition to a business to run. Please be patient and kind. I always do everything I can to make sure my customers get exactly what they are looking for. Once you receive your invoice (if you haven't paid already on the site), please be sure anything you've requested is listed there before paying. Thank you for your interest, and I can't wait to work with you!