Enrollment form for Crucial Conversations for Mastering Dialogue® and Crucial Conversations for Accountability®
Please use this form to enroll in either of the two Crucial Conversations® courses offered through UNM Ombuds Services. If you have any questions, email Anne Lightsey at alight01@unm.edu.
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OVERVIEW OF COURSES
Both Crucial Conversations for Mastering Dialogue® and Crucial Conversations for Accountability®:
  • Are online self-paced courses (most people take 6-8 hours to complete)
  • Include downloadable Skills Summary Tools
  • Include the Crucial Conversations for Mastering Dialogue® or Crucial Conversations for Accountability® e-book
  • Include 1:1 tailored coaching, support, and check-in with Anne Lightsey.
It is recommended that you take Crucial Conversations for Mastering Dialogue® first.

Crucial Conversations for Mastering Dialogue® focuses on developing skills and confidence around high-stakes, emotional, or risky conversations. Learn how to speak persuasively, foster teamwork, and make better decisions. Based on the best-selling book Crucial Conversations®.

Crucial Conversations for Accountability® teaches skills for managing performance and helping people get back on track when performance falters. Anchored on the foundations of Crucial Conversations for Mastering Dialogue®, this course focuses on skills for candidly and respectfully holding others accountable.
Which course are you registering for?
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