License Changes Quiz

JavaScript isn't enabled in your browser, so this file can't be opened. Enable and reload.

Email *

Pre-Access Requirements

What are pre-access requirements for Marketing Cloud/Salesforce users? (select all that apply)

1 point

IT Confidentialy, Security & FERPA

PCI

signed user & supervisor agreement

What are pre-access requirements for Cvent users? (select all that apply)

1 point

IT Confidentialy, Information Security & FERPA

PCI

signed user & supervisor agreement

When do SkillSoft courses expire and need to be re-taken?

1 point

IT Confidentialy, Information Security & FERPA every 3 years and PCI annually

IT Confidentialy, Information Security, FERPA and PCI annually

IT Confidentialy, Information Security, FERPA and PCI every 3 years

Clear selection

A user who is being re-provisioned must re-sign the eComm agreement as part of their pre-access requirements.

1 point

True

False

Clear selection

Process

Users can be provisioned before completing pre-access requirements.

1 point

True

False

Clear selection

Which is a good case for a provisioning request to be addressed off-cycle?

1 point

The new user is an eComm specialist.

The new user is the only event planner for a department.

Someone left CU immediately.

None of the above.

Clear selection

Skillsoft course completion must be provided by the end of the month to be addressed during the first week of the following month.

1 point

True

False

Clear selection

Only CU employees - including People of Interest (POI) - can be provisioned.

1 point

True

False

Clear selection

eComm specialists must approve provisioning requests at the end of each month.

1 point

True

False

Clear selection

SkillSoft course screenshots should be provided via:

1 point

Files on the license record

Chatter on the license record

Chatter on the Contact record

Clear selection

Scenarios

When will a provisioning request submitted on Aug. 1 (along with pre-access requirements) be addressed?

1 point

During the first week of Sept.

Around Aug. 5th (we can squeeze it into the Aug. cycle)

ASAP

Clear selection

A provisioning request is submitted on Aug. 15 knowing pre-access requirements will not be complete until Sept. 9. When will this new user be provisioned?

1 point

First week of Aug.

First week of Sept.

First week of Oct.

Clear selection

Provisioning requests submitted (along with completed pre-access requirements) on the 8th and 29th of the same month will be addressed during the first week of the following month:

1 point

True

False

Clear selection

View License Details

If someone is being re-provisioned, how can you check if their SkillSoft courses are up-to-date?

1 point

Check the License record >> scroll to 'SkillSoft Courses Completed"

Check the License changes Dashboard (second row)

How can you check if a user signed the eComm agreement?

1 point

Check the related Contact >> Campaign History = eComm User Agreement

Check the License record

eComm specialist's cannot check, email melanie.jones@cu.edu

User Onboarding

What are the four steps to onboarding from the user perspective?

1 point

Pre-Access Requirements, Login Details, Training, Quiz

Discovery, Pre-Access Requirements, Login Details/Training/Quiz, Continued Education

Request Access, Get Credentials, Send Email/Launch Event, Review

Clear selection

What onboarding emails do new users receive from the system office?

1 point

'You can login. Complete training & quiz.'

'Reminder to complete training & quiz.'

'You passed the quiz.'

Send me a copy of my responses.

Submit

Clear form

reCAPTCHA

Privacy Terms

This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy

Forms