Report a Technical Issue
Having problems with Energy Matters tech? The tech support person is available Tuesday through Sat from 11am to 2pm. You will hear back within these hours. Thank you.
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Phone number
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Have you tried the following? *
Not sure how to clear the web browser cache? We've found this article to be helpful: https://kinsta.com/knowledgebase/how-to-clear-browser-cache/
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Please write out the details of your issue: *
If you are not sure how to answers the questions below, you can go to whatismybrowser.com.
whatismybrowser.com can automatically detect your OS/iOS and browser. We have checked and the site appears to be relatively safe however there is no guarantee so please note that you use the site at your own risk. In addition, your computer settings may prevent the site from determining your OS and browser information. If this is the case, please talk to whomever is in charge of your computer maintenance.
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Provide 2 to 3 dates/times available
Tech support calls are available Tue through Sat between 11am and 3pm. We will get back to you via email. 
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