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Mobile Hot Spot - Help Ticket
If you are experiencing technical issues with your school provided mobile hot spot please fill out this form.
A technician will be in contact as soon as possible to help troubleshoot.
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* Indicates required question
Parent Name/Guardian Name
*
Your answer
Student Name
*
Your answer
School
*
Anne T. Dunphy School
Hampshire Regional High School
New Hingham Regional Elementary School
William E. Norris School
Westhampton Elementary School
Required
Street Address (location of hot spot)
*
Your answer
Town (location of hot spot)
*
Your answer
Contact Phone Number (please include dashes)
*
Your answer
Best Day and Time for a Technician to Call
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Anytime
Mornings
Afternoons
Evenings
Weekend
Other:
Required
Please select all that apply:
*
WiFi Status indicator continues to blink and never turns solid
Network Signal indicator continues to blink and never turns solid
Battery indicator blinking slowly
Battery indicator blinking fast
Will not turn on - no status indicator lights
Other:
Required
Briefly describe the issue
*
Your answer
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