Counseling Satisfaction Survey, 2023-24

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Student Health and Counseling Services relies on student feedback to know what is going well and where we might make changes. Please take a few moments to tell us about your experience and share ideas for improvement. Your answers help us evaluate ourselves as counselors, and our department as a whole. All responses are completely anonymous.

Approximately how many counseling sessions have you attended at Cal State East Bay?

One to two

Three to five

More than five

More than ten

No idea

Clear selection

Who was your counselor? *

Andy Gonzalez

Bunny Ott

Colleen Arnold

Dahlia Case

Dejaun Gray

Erin Harrell

Kathryn Kirkpatrick

Rosa Mora

Sophie De Pillis

Tori Parsons

Christina Tompkins (Housing)

Other:

Required

Please rate your overall level of distress when you first came to counseling.

Not distressed

Extremely distressed

Clear selection

Please rate your overall level of distress today.

Not distressed

Extremely distressed

Clear selection

Counseling appointments were available when I needed them.

Strongly disagree

Strongly agree

Clear selection

I had a:

Telehealth appointment

In person appointment

Clear selection

Were you made aware of urgent crisis appointments available each day?

Yes

Clear selection

My counselor made me feel comfortable and is easy to talk to.

Strongly disagree

Strongly agree

Clear selection

I learned skills to help me manage future problems.

Strongly disagree

Strongly agree

Clear selection

Counseling has allowed me to be a better student (more focused, better motivation, better attendance, etc).

Strongly disagree

Strongly agree

Clear selection

Counseling has helped me stay in school.

Strongly disagree

Strongly agree

Clear selection

I would recommend counseling to my friends.

Strongly disagree

Strongly agree

Clear selection

Overall, I feel satisfied with my experience in counseling.

Yes

Clear selection

Please take a moment to share any additional thoughts about your experience in counseling. What worked well? What might be improved?

We sometimes use student comments to publicize our services. All quotes are kept anonymous. Do we have your permission to use your comments for this purpose? *

Yes

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