My FAMLI+ User feedback

Thank you for using My FAMLI+. Your feedback about your experience is important to us. Please complete this brief feedback form (2-5 minutes) to help us improve the user experience. Your responses will help us improve the online portal for health care providers and all state residents.

This form is meant for feedback only. If you are having specific issues accessing your My FAMLI+ account, or need an immediate question answered, please contact us at:

CDLE_FAMLI_info@state.co.us

1-866-CO-FAMLI

(1-866-263-2654)

FAMLI Contact Center representatives are available to support you Monday - Friday 8 a.m. - 4 p.m.

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It was easy to register for My FAMLI+ using Login.gov.

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Strongly Disagree
Strongly Agree
It was easy to set up an account in My FAMLI+.  *
Strongly disagree
Strongly agree

It was easy to file my claim.

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Strongly disagree
Strongly agree
I was able to find the instructions I needed to file my claim correctly. *
Strongly disagree
Strongly agree
Overall, I was satisfied with the FAMLI claim application experience. *
Strongly disagree
Strongly agree

I was able to find the status of my claim easily.

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Strongly disagree
Strongly agree
Any issues on my claim were resolved quickly. *
Strongly disagree
Strongly agree
Overall, I was satisfied with the experience of monitoring the status of my claim.
Strongly disagree
Strongly agree
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What changes would you recommend to the My FAMLI+ system?

Is there any additional feedback you would like to provide?

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Remember: please provide feedback only. Do not submit questions via this form. If you are having specific issues with your My FAMLI+ account, or need an immediate question answered, please contact us at: CDLE_FAMLI_info@state.co.us or 1-866-CO-FAMLI (1-866-263-2654) Monday - Friday 8 a.m. - 4 p.m.

Would you be willing to participate in future focus groups with our team to share more about your experience and help us improve the system and process?

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If you answer "Yes," please provide your contact information below, so we can invite you to future focus groups

First and Last Name

Email Address
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