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The Training Module and Orientation for Accounts Associates
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1. Name of Associate.
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2. Name of Trainer.
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3. ICE breaking, get to know ALL in the Firm and welcome speech.
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4. Office work’s ethics & to greet Directors/ Clients every morning, housekeeping charts, lights management, KPI & Thumb Print Procedures.
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5. Introduction and usage of Trello Management Apps.
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6. Private & Confidential and professional attitude on communication.
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7. Procedure to release of documents from our firm.
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8. Procedure of documents receiving from clients & internal control docs.
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9. Procedure on requesting pending docs from clients (pending form)
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10. What is SST, the period and penalties of late submission.
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11. Determining of SST Tax Codes.
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12. Setup and using of Team-viewer.
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13. How to setup company database & accounting year.
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14. Creating batch, accounting codes and related settings at setup.
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15. Completion of Handshake Evaluation (outgoing and incoming associates).
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16. Entering info into accounts with referring the hardcopy.
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17. Restoring and back up data.
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18. Updating of description in detail with high accuracy.
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19. Completion of work, accuracy, on-time and consistency.
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20. Time sheet, job completion sheet, expenses claim form, annual leave, medical certificates, public holidays, absenteeism, warning letter & OT.
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21. To write reference number STRICTLY on original invoices only.
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22. Focus on work: clear hand writings and identity on supporting docs.
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23. To ensure address on utilities (water & electricity) same with business address.
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24. MANDATORY to key in business address in the Million General Set Up.
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25. Email sending procedures.
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26. Common mistakes done by associates.
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27. How would you rate your trainer?
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28. Briefly explain what is the outcome you get from this training?
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