This form will take about 10 minutes to complete. If you need assistance, please contact us at (407) 536-8670
STEP 3: After requesting an appointment, it will remain pending until all intake paperwork is submitted, reviewed, and—if you're a self-pay client—payment is received and cleared.
Please check your inbox and spam folder for your paperwork link from the Client Portal. Be sure to read all documents carefully.
Frequently Asked Questions
Who Do You Serve?
We serve women of color ages 30 and up navigating leadership, ministry, entrepreneurship, and other high-impact roles. Our services support emotional wellness, clarity, and sustainable growth.
What Services Are Offered?
Individual counseling, leadership and executive coaching, high-touch mentorship, group coaching and wellness experiences, mental health assessments and wellness planning, and corporate and community wellness consulting.
Form Completion Requirements
1. All required documents must be submitted within 72 hours of receipt.
2. Forms must be complete, signed, and accurate.
3. If using insurance or third-party payment, verification must be confirmed prior to approval.
4. Appointments remain unapproved until documentation and (if applicable) payment is cleared.
Do You Accept Insurance?
We only accept Cigna. All other clients are considered out-of-network and may request a superbill for potential reimbursement.
Out-of-Pocket Options
We accept private pay, all major credit cards, HSA/FSA, and approved third-party vouchers.
View rates here.
EAP Options
We currently accept Cigna, LifeWorks, ENI and Interface EAP, when pre-authorized by the employer.
Reduced Fee Option
Yes, we offer reduced-rate sessions through the Open Path Psychotherapy Collective.
APCC is not affiliated with Open Path and availability is limited.
Sliding Scale Option
No, we do not offer a traditional sliding scale.
We provide affordable access through The Healing Well™ Membership, a flexible, in-house program designed to support consistent care without relying on insurance or per-session billing.
Why Is a Credit Card Required?
A valid credit card must remain on file for the duration of care. It is securely stored in our HIPAA-compliant portal and only used for approved payments. Cards are deleted upon discharge and account closure.
If your card is declined, you will have 48 hours to update it. Unresolved payments may result in account closure.
Phone Consultations
We do not offer phone consultations. All scheduling decisions are based on your Pre-Screen Form submission.
What Happens at the First Appointment?
We will explore your presenting concerns, discuss your goals, and determine if we are a good fit to work together. We'll also outline next steps and answer any questions you may have about the process.
If You’re Not Ready to Pay
Please do not submit the form if you are not ready to pay our listed rates, use an approved EAP, or confirm active Cigna insurance coverage.
Waitlist
We do not maintain a waiting list.
Response Time
You will receive a response within 24–48 business hours. APCC administrative hours is open Monday through Wednesday, 8:30AM – 5PM EST.
New Client Paperwork
Yes. If your Pre-Screen Form is approved, you will be sent intake paperwork. Appointments are not confirmed until all forms are reviewed and payment is processed (if applicable).
Timeframe to Complete Intake Paperwork
You have 72 hours from the time paperwork is sent to complete all required forms. If not completed within that window, your file will be closed.
Payment Before First Appointment
Self-pay clients are required to submit full payment for the intake session—$200 or the approved reduced rate—before the appointment can be approved.
Insurance users will be notified of any expected co-pays or cost-share details in advance.
Disclaimer: If you are experiencing a crisis or emergency, please call 911 or go to your nearest emergency room. This form is reviewed within 24–48 business hours and does not initiate services. For additional support, visit: 👉 www.authenticperspectivescc.com/resources
