Customer Retention Analytics
Do you measure the success of your customer acquisition and retention efforts
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Do you currently actively identify customers who are at risk of churning?
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Is your process automated? Are you using any software for this?
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(If yes) Would you like to provide software you are using?
How many data scientist/business analyst have you employed for analyzing/measuring customer acquisition and customer retention efforts?
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Are you happy with your customer acquisition and retention process?
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Have you been generally able to effectively identify how to improve customer retention?
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Feel free to elaborate on your current customer retention efforts and challenges you are facing.
Provide email if you are ok with us reaching out to you  understand the challenge better.
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