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How Are We Doing?
Hello! It is so important to us that all of our clients are receiving the highest level of attention and care. We would love to hear your thoughts and feedback as we are always looking for ways to improve your experience! Thank you for taking a few minutes to let us know how we can better serve you.
[Feedback is reviewed by Virginia Miller, owner of Southern Solace and our Client Coordinator.]
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Your Name (or you can remain anonymous)
Your answer
Your Therapist
Caroline Edwards
Virginia Miller
Mary Ashley Allen
Savannah Calvert
Emily Miller
Susan Jenkins
Andrea Huss
Mary Whitman
Other:
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Relationship with your therapist
I do not feel understood
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5
My therapist gets me and I think she's pretty cool, too!
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Overall satisfaction with therapeutic process
What is this and why am I here? Yuck.
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5
I'm pumped to be working on me!
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How was your experience with administrative tasks such as paperwork, scheduling, payments, etc.?
I need therapy to deal with your practice policies
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Smooth as butter
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Have you noticed or experienced any concerns with our staff, your counselor, therapy process, procedures, etc.? We value your feedback as to how we can improve your experience at our practice.
Your answer
Are there other services you would like for us to provide so you can get more wellness needs met under one roof?
I am only interested in individual counseling
Medical Provider to prescribe mental health meds
Nutritionist/Dietician
Yoga/Mindfulness
Academic/Performance Coach
Group Therapy
Other:
If we were to offer workshops, which topics would you be interested in attending? These would not be group therapy...totally educational and skill building.
Stress Management
Personality Dynamics using the Enneagram
Healthy Dating Relationships- All things boundaries, effective communication, safety, etc.
Communication Styles- Assertiveness, Effective Listening, Conflict Resolution, etc
Mindfulness and Meditation
Yoga with a therapy twist!
Other:
Any feedback on what we are doing well, and what else can be done to make our practice a welcoming, comforting and healing place?
Your answer
How likely are you to refer Southern Solace to your colleagues or friends?
Heck No
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I know they would be in good hands!
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Thank you for your feedback. We appreciate you!
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