How Are We Doing? - Satisfaction Survey

We value your feedback to help ensure we are consistently providing the highest level of care and comfort to your loved one. This short survey will help us assess the quality of our services and identify areas for improvement. Your honest input is appreciated and will be used to make positive changes for our residents. Thank you for taking the time to share your thoughts!

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Email *
Your Name *
Your answer
Resident Name *
Your answer

What do you appreciate most about Timeless Care Homes?

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Your answer
What do you feel we could improve upon most?  *
Your answer

Is there anything we could do to improve your loved one’s experience?

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Your answer

Is there anything we could do to improve your personal experience?

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Your answer
Below, please select 1-5 based on satisfaction, 5 being very satisfied.

How satisfied are you with the overall care your loved one receives at Timeless Care Homes?

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Do you feel that the caregivers are attentive and responsive to your loved one’s needs?

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How would you rate the communication between the staff and your family regarding your loved one’s well-being?

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Do you feel that the home provides a warm and welcoming environment for your loved one?

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Are you satisfied with the variety of activities and social opportunities available for your loved one?

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How would you rate the quality of meals and dining experiences provided at the home?

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Do you feel the caregivers maintain a professional and compassionate relationship with your loved one?

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How likely are you to recommend Timeless Care Homes to other families seeking care for their loved ones?

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Any final thoughts or additional notes?
Your answer
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