Client/Guardian Satisfaction Survey 2023
Dear Valued Torres Behavioral Health client,

Thank you for being a part of the Torres Behavioral Health community. We greatly appreciate your time and willingness to provide feedback about your experience with our services. Your opinions are valuable to us as they will help us understand how we can better meet your needs in the future. Your participation is voluntary and your answers can be anonymous.

Your feedback will help us understand what we're doing well and where we can improve to better serve you in the future. This survey is designed to be quick and easy to complete. Your responses will be kept anonymous and confidential, and will only be used to improve our operations and serve you better in the future. We encourage you to provide honest and thoughtful answers so we can gain a clear understanding of your satisfaction level. Even if you give us permission to use your answers for marketing/testimonial purposes your name will not be associated with your comment. Thank you for your participation and for helping us improve our services.

We understand that your time is valuable, so we have kept the survey short and straightforward. It should only take a few minutes to complete. Thank you in advance for taking the time to share your thoughts and experiences with us, and we look forward to hearing your feedback!

Email *
1) Torres Behavioral Health LLC providers start services and/or appointments on time. *
Strongly Disagree
Strongly Agree
2) Torres Behavioral Health LLC providers visit regularly/consistently. *
Strongly Disagree
Strongly Agree
3) Torres Behavioral Health LLC providers regularly attend team meetings. *
Strongly Disagree
Strongly Agree
4) Torres Behavioral Health LLC providers take my suggestions and concerns into account when writing behavior support plans, goals, treatment plans, etc. *
Strongly Disagree
Strongly Agree
5) Torres Behavioral Health LLC providers are respectful of individuals' rights. *
Strongly Disagree
Strongly Agree
6) Torres Behavioral Health LLC providers are well trained/qualified. *
Strongly Disagree
Strongly Agree
7) Torres Behavioral Health LLC providers act professionally. *
Strongly Disagree
Strongly Agree
8) Torres Behavioral Health LLC providers return my calls in a timely manner (within 24 hours) *
Strongly Disagree
Strongly Agree
9) Torres Behavioral Health LLC office staff are courteous when I call the office.
Strongly Disagree
Strongly Agree
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10a) Torres Behavioral Health LLC providers help me to achieve my goals. (for somewhat disagree or strongly disagree, please explains on lines 10b below) *
Strongly Disagree
Strongly Agree
10b) If you answered somewhat disagree or strongly disagree in 10a, please explain your reasoning for scoring this way.
11a) Torres Behavioral Health LLC providers help me to advocate for my needs and goals.  (for somewhat disagree or strongly disagree, please explains on lines 11b below) *
Strongly Disagree
Strongly Agree
11b) If you answered somewhat disagree or strongly disagree in 11a, please explain your reasoning for scoring this way.
12) Please rate your overall experience with Torres Behavioral Health LLC. *
Strongly Disagree
Strongly Agree
13) Is there anything Torres Behavioral Health LLC. can do to improve our services? *
13b) If you answered yes in 13a, please let us know what we can do to improve.
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