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Chaos Corona - General Issue Survey
Please fill in all the information below needed to troubleshoot your issue.
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Email
*
Your email
Please provide your Corona support ticket number.
Your answer
Software
Please list the software & their versions you are currently using.
What Corona version are you using? (including hotfix number or daily build date)
*
Your answer
What 3ds Max version are you using? (including hotfix number)
*
Your answer
3rd party plugins used in the scene and their exact versions (Forest Pack, Multitexture, Siger, others)
*
Your answer
Hardware
Please list the hardware you are using.
CPU Model
*
Your answer
GPU Model
*
Your answer
Installed RAM amount
*
Your answer
RAM usage during rendering reported by Windows Task Manager (e.g. 12 GB used out of 64)
*
Your answer
Are you getting any error messages? (if so, what exactly do they say?)
Your answer
Does the issue appear if you uninstall Corona? (try only in case of crashes or other serious issues)
Your answer
Does the issue appear if you remove all 3rd party plugins from the scene? (try only in case of crashes or other serious issues)
Your answer
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