CUSTOMER SATISFACTION SURVEY 

Dear Customer,

 

As Talu Tekstil, it is important to learn the thought of our valued customers about our services, to determine the performance of our company's current system and to increase it day by day.

In order to serve you better, we request you to evaluate our performance by answering the following questions. 

Our company, which acts with the Total Quality Philosophy, aims to provide "Unconditional Customer Satisfaction" by constantly improving itself with your opinions and suggestions. We would like to thank you in advance for your contribution and cooperation by filling out this questionnaire and submitting your opinions and suggestions, and for the time you will take to fill out our questionnaire.

Regards,

Marketing Department

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1. Fast response times of customer representative *
2. Informing of potential problems and taking action in advance *
3. Research and development *
4. Achieving the sampling lead time *
5. Achieving the production lead time *
6.  Informing of shortages and delays in advance *
7.  Shipment quantity of orders in tolerance limits *
8.  Shipping products in requested quality levels *
9.  Overall, I am satisfied as a customer of Talu tekstil. *

Requests and suggestions

Our strengths and weaknesses

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