Patient Questionnaire for Lockfield Surgery
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How did you book your appointment?
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Who was your appointment with?
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How easy was it to book your appointment
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Were you satisfied with the appointment (or appointments) you were offered?
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Overall, how would you describe your experience of your GP practice?
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Appointment system

Are you aware you can pre-book an appointment with a clinician up to 14 days in advance via our website? (Patient Triage) www.Lockfieldsurgery.co.uk. (If you cannot use digital technology, please contact our Receptionist)

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How easy is it to use the GP practice’s website to look for information or access services?
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Please explain the reasons for this answer

Are you aware that any issues can be discussed with a staff member in private? 


(Please contact the surgery to arrange a call back/appointment and a member of staff will contact you. You may be asked to arrange a call back or book appointment with senior staff member.)

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Any further Comments/Suggestions

DEMOGRAPHIC DATA – (you do not have to provide this information, but this will help your GP practice analyse the results to this survey)

 Age Group

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Thank you for taking the time to complete this questionnaire

Many Thanks

Lockfield Surgery Patient Participation Group (PPG)

if you would like to find out more information about the GP practice Patient Participation Group and how you can join, please contact the Receptionist or check out our website.

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