UGC NET Tourism Administration & Management Paper-II Mock Test 5/15

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1. Advertising strategy in marketing covers

2 points

Distribution Strategy

Creative and Media Strategy

Public Relations Strategy

Press Relations Strategy

Clear selection

2. Seasonality of travel can be smoothened by adopting which one of the following method

2 points

Advertising

Direct Marketing

Public Relations

Consumer Promotion

Clear selection

3. Assertion (A): Tourism as a product has the elements of both tangibility and intangibility.Reason (R): A part of the Tourism product can be physically experienced.

2 points

Both (A) and (R) are correct.

Both (A) and (R) are correct, but (R) is not the correct explanation.

(A) is true, but (R) is false.

(A) is false, but (R) is true.

Clear selection

4. Assertion (A): Travel agents are now reinventing themselves as consultants.Reason (R): The development of technology has automated many functions of a travel agent.

2 points

Both (A) and (R) are correct.

(A) is true, but (R) is false.

Both (A) and (R) are correct, but(R) is not the correct explanation.

(A) is false, but (R) is true.

Clear selection

5. Name the Behavioural Scientist who developed the ERG theory of motivation?

2 points

Abraham Maslow

Henry Herzberg

Clayton Alderfer

David McClelland

Clear selection

6. Managerial grid model is meant for

2 points

Innovative Leadership

Functional Leadership

Situational Leadership

Behavioural Leadership

Clear selection

7. Identify the balloonist who made a world record of 69,000 ft ascend?

2 points

Steve Fossett

Bran Johnson

Vijaypat Singhania

Amundson

Clear selection

8. Assertion (A): Daylight saving time is the advancement of standard time by one hour.Reason (R): All countries located in high latitudes follow daylight saving time concept.

2 points

Both (A) and (R) are true.

(A) is false, but (R) is true.

(A) is true, but (R) is false.

Both (A) and (R) are true, but (R) is not the correct explanation.

Clear selection

9. Which year is considered a benchmark for declaring a property as a heritage hotel?

2 points

1800

1850

1900

1950

Clear selection

10. To distinguish between a tourist and an excursionist what should be the duration of the tour?

2 points

12 hours

18 hours

24 hours

36 hours

Clear selection

11. In Tourism Multiplier, which of the following is not considered as ‘tourist spending

2 points

Direct spending

Demonstrative spending

Indirect spending

Induced spending

Clear selection

12. A system of calculating international fares based on the maximum permitted mileage between two points

2 points

Mileage control

Mileage method

Fare construction

Maximum permitted mileage

Clear selection

13. In an itinerary, the destination point used to determine the round trip fare or maximum permitted mileage

2 points

Railing

Connecting point

Embarkation point

Turn around point

Clear selection

14. “DND” is a sign to indicate

2 points

Do Not Disturb

Do and Done

Door to Door

Double Income No Kids

Clear selection

15. The first Oberoi hotel is located at

2 points

Mumbai

Delhi

Shimla

Nainital

Clear selection

16. This consists of two lists of names of cuisines and the region connected, the candidate has to match an item in one list with an item in the other:

2 points

1. Karnataka

2. Karaikudi

3. Malabar

4. Lucknow

i. Chettinadu

ii. Udupi

iii. Moppila

iv. Awadh

Clear selection

17. During which plan period “Tourism” was awarded the status of an Industry?

2 points

5th Five Year Plan

6th Five Year Plan

7th Five Year Plan

8th Five Year Plan

Clear selection

18. Who was the first minister of Tourism?

2 points

Somnath Chibb

Karan Singh

M.P. Bezbaruah

S.K. Mishra

Clear selection

19. A type of tourist who seeks novelty at all costs even discomfort and danger and avoids contact with other tourists

2 points

Drifter

Adventurer

Psychocentric

Diver

Clear selection

20. During which period India celebrated “Explore India Year”?

2 points

1981 – 1982

1991 – 1992

1999 – 2000

2009 – 2010

Clear selection

21. The headquarter of UNWTO is situated at

2 points

Paris

London

New York

Madrid

Clear selection

22. Where is the headquarter of the World Travel and Tourism Council (WTTC)?

2 points

London

Madrid

Amsterdam

Rome

Clear selection

23. Complete tourism study should comprise the study of

2 points

Geography, environment and ecology

History, heritage and culture

Economics and Management

All of the above

Clear selection

24. In which year Imambara was build?

2 points

1784

1785

1786

1787

Clear selection

25. What is equivalent of one nautical mile, used in aviation and shipping?

2 points

1.852 km

1.610 km

1.230 km

1.100 km

Clear selection

26. Match List – I (River) with List-II (Origin of Place):

2 points

1. Mahabaleshwar

2. Brahmagiri

3. Betul

4. Amarkantak

I. Narmada

II. Tapi

III. Kaveri

IV. Krishna

Clear selection

27. The coral reefs in India are found at I. The Gulf of Mannar II. Andaman and Nicobar Islands III. Lakshadweep Islands IV. Diu Island

2 points

I, II, III and IV are correct.

I, II, III and IV are not correct.

I, II and III are only correct.

I, III and IV are only correct.

Clear selection

28. Avoidance, accommodating, competing, compromising and collaborating are the five options available for

2 points

Organisational conflict resolution

Employee dispute resolution

Labour dispute resolution

Industrial dispute resolution

Clear selection

29. Kitchen profit is also termed as gross profit and is calculated on the basis of the formula

2 points

Sales – Food cost + Labour cost = Kitchen profit or Gross profit

Sales – Ingredient cost + Labour cost = Kitchen profit or Gross profit

Sales – Food cost = Kitchen profit or Gross profit

Sales – Overheads + Labour cost = Kitchen profit or Gross profit

Clear selection

30. Kitchen stewarding in a hotel is responsible for

2 points

Wine service

Garbage disposal

Still room

Salad preparation

Clear selection

31. Match List – I (Term) with List-II (Statement):

2 points

1. No meals are included in the room tariff

2. All meals are included in the room tariff

3. Only breakfast is included in the room tariff

4. Breakfast and one meal is included in the room tariff

I. Continental Plan

II. Modified American plan

III. American Plan

IV. European Plan

Clear selection

32. Which cruise ship was grounded off at Tuscan Island (near Italy) on January 16, 2012?

2 points

Star Cruise

Elizabeth

Oasis

Costa Concordia

Clear selection

33. The Agra district administration (ADA) is mulling plans to reopen the Taj Mahal and Agra Fort for tourists in

2 points

September 2020

October 2020

November 2020

December 2020

Clear selection

34. Which is the largest cruise ship in the world?

2 points

Oasis

Queen Merry II

Star Libra

Symphony of the Seas

Clear selection

35. Which is not a major seaport of India?

2 points

Ennore

Tuticorin

Vishakhapatnam

Yanam

Clear selection

36. What percentage of oxygen is used in the SCUBA tank?

2 points

21%

30%

41%

50%

Clear selection

37. Match List – I (Travel Agency) with List-II (Year of Establishment)

2 points

1. 1963

2. 1948

3. 1978

4. 1961

I. Thomas Cook India Ltd.

II. SITA World Travel, India

III. Mercury Travels

IV. Travel Corporation of India (TCI)

Clear selection

38. J.N. Katgara is described as the first Indian to establish the travel agency business in India. Name the agency which he established in 1920.

2 points

Jeena & Company

Lee & Muirhead India Pvt. Ltd.

Jamnadas and Co. Ltd.

Mercury Travels

Clear selection

39. In which city, the Office of Bureau of Immigration is not located?

2 points

Rajasthan

Amritsar

Delhi

Goa

Clear selection

40. Who was the most influential travel agent in Egypt during the last quarter of 19th century?

2 points

J.N. Katgara

John Thompson

John Mason Cook

Cox

Clear selection

41. The people element in the service marketing mix includes

2 points

Customers only

Suppliers only

Employees only

All human actors

Clear selection

42. A customer in a bar purchasing a glass of beer may go right to the purchase decision skipping information search and evaluation is referred

2 points

Automatic response loop

Post purchase behaviour

Consumer response management

Customer relationship

Clear selection

43. Who adopted the product life cycle model to the tourism industry and created the Tourism Area Life Cycle Theory in 1980?

2 points

Baum Tom

Oliver R.L.

Butler R.W.

Cooper, Chris

Clear selection

44. Markets segmented into light medium and heavy user groups refer to

2 points

Psychographic segmentation

Behavioural segmentation

Demographic segmentation

Geographic segmentation

Clear selection

45. Market coverage strategies include

2 points

Concentrated marketing

Structural attractiveness

Physical attributes differentiation

Order routine specification

Clear selection

46. Necessary involvement of the service providers emotions in the delivery of service is termed as

2 points

Service culture

Emotional labour

Organisation culture

Emotional appeals

Clear selection

47. In recreational planning, a new technique was followed from 1990 and it is defined as follows. Indicate the correct definition.

2 points

It is known as carrying capacity technique

It is known as Delphi technique.

It is known as recreation and tourism planning.

Recreational planning and managements.

Clear selection

48. “Incredible India” campaign was launched in the year

2 points

2000

2001

2002

2003

Clear selection

49. In 1975 the Irritation Index Theory was presented by

2 points

Butler, R.W

Jaffri, J

Doxey, GV

Roxy, D.C

Clear selection

50. Relationship of two or more variables is examined excluding some other variables in case of

2 points

Partial correlations

Complex correlations

Multiple correlations

Single correlations

Clear selection

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