Essex County Public Transportation Survey

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We value your input. Providing transportation in a rural area is always a challenge. Finding out where the greatest needs are will help us devise routes to assist more people. Please complete this survey and let us know how we can improve transportation services in Essex County, New York.

NOTE: we DO NOT collect your email address or other personal information. You are not required to sign-in to a specific email account to complete this survey. If see your email address below, only you can see it.

"*Required" refers to the questions. All questions marked with an (*) require an answer.

What town do you live in? *

Do you currently have a valid driver's license? *

Yes

Do you have your own vehicle or have access to one? *

Yes

How often do you use Essex County Public Transportation? *

Daily

Weekly

Monthly

Rarely or only occasionally

Never

Which of the following bus routes have you taken? (Mark all that apply): *

Cascade Express (Elizabethtown-Keene-Ray Brook-Saranac Lake- Lake Placid)

Mountain Valley Shuttle (Elizabethtown-Keene-Jay-Ausable Forks-Wilmington-Lake Placid)

Cascade/Mountain Valley Combined

Lake Placid XPRSS (village shuttle)

Whiteface Mountain Ski Shuttle

Champlain North Route (Elizabethtown-Westport-Essex-Keeseville)

Champlain South Route (Elizabethtown-Westport-Moriah-Crown Point-Ticonderoga)

Champlain South Shoppers (to Ticonderoga)

Mountain Valley Shoppers (to Lake Placid/Saranac Lake)

Senior Bus (via Office of the Aging)

NONE OF THE ABOVE

Required

Which types of transportation services do you regularly use? (Mark all that apply): *

Personal vehicle

Carpool / Ride with friends or family

Taxi

Essex County Public Transit (regular routes)

Senior Bus (via Office of the Aging)

Lake Placid XPRSS

Whiteface Mountain Ski Shuttle

Required

How difficult or easy is it for you to find ways to travel to and from the following places in Essex County? *

Very difficult

Somewhat difficult

Easy

Not applicable

Medical Appointments

Shopping

Agency Services

Laundry

Voting

Work

School/Education

Recreation

Do you need assistance when you travel? If so, please mark all that apply:

Pushing wheelchair

Carrying bags

Opening doors

Assistance getting in and out of vehicle

No assistance needed

Other:

Are there any activities for which it is difficult for you to find transportation? If so, please explain:

Does the transportation you take meet your needs for time of day?

Yes

Not applicable

Clear selection

Does the transportation you take meet your needs for pick-up locations, destination and drop-off locations?

Yes

Not applicable

Clear selection

If you answered NO to the above 2 questions about transportation meeting your needs for time of day or pick-up/drop-off locations, please explain:

What obstacles do you face, if any, when it comes to your transportation needs (mark all that apply):

I need physical assistance and have no one to help

I don't have access to a vehicle

Bus fare is not affordable for me

There are no existing bus routes to the places I need to go

Bus route times are not convenient for me

None - I do not face any obstacles

Would you consider riding the bus, or riding the bus more often, if there were more convenient routes and times? *

Yes

Maybe

If you could create a route specific to fit your needs, what would it look like? (Please include pick-up/drop-off locations and times):

CASCADE EXPRESS - If you have used this bus route, how would rate it? (Using a scale of 1-5 with 1 being terrible and 5 being the best):

Usefulness

Stops

Times & Schedules

Courteousness of Drivers

Clear selection

MOUNTAIN VALLEY SHUTTLE (MVS) - If you have used this bus route, how would rate it? (Using a scale of 1-5 with 1 being terrible and 5 being the best):

Usefulness

Stops

Times & Schedules

Courteousness of Drivers

Clear selection

CASCADE/MOUNTAIN VALLEY COMBINED (CAS/MVS) - If you have used this bus route, how would rate it? (Using a scale of 1-5 with 1 being terrible and 5 being the best):

Usefulness

Stops

Times & Schedules

Courteousness of Drivers

Clear selection

CHAMPLAIN NORTH ROUTE - If you have used this bus route, how would rate it? (Using a scale of 1-5 with 1 being terrible and 5 being the best):

Usefulness

Stops

Times & Schedules

Courteousness of Drivers

Clear selection

CHAMPLAIN SOUTH ROUTE - If you have used this bus route, how would rate it? (Using a scale of 1-5 with 1 being terrible and 5 being the best):

Usefulness

Stops

Times & Schedules

Courteousness of Drivers

Clear selection

LAKE PLACID XPRSS - If you have used this bus route, how would rate it? (Using a scale of 1-5 with 1 being terrible and 5 being the best):

Usefulness

Stops

Times & Schedules

Courteousness of Drivers

Clear selection

WHITEFACE MOUTAIN SKI SHUTTLE - If you have used this bus route, how would rate it? (Using a scale of 1-5 with 1 being terrible and 5 being the best):

Usefulness

Stops

Times & Schedules

Courteousness of Drivers

Clear selection

CHAMPLAIN SOUTH SHOPPERS TO TICONDEROGA- If you have used this bus route, how would rate it? (Using a scale of 1-5 with 1 being terrible and 5 being the best):

Usefulness

Stops

Times & Schedules

Courteousness of Drivers

Clear selection

MOUNTAIN VALLEY SHOPPERS TO LAKE PLACID/SARANAC LAKE - If you have used this bus route, how would rate it? (Using a scale of 1-5 with 1 being terrible and 5 being the best):

Usefulness

Stops

Times & Schedules

Courteousness of Drivers

Clear selection

What is your employment status? *

Employed full-time

Employed part-time (or occasionally)

Employed per diem

Self-employed

Retired / Unemployed / Other

Clear form

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