Hello and thank you for coming into this page, please read carefully for instructions:

This Form is a request for all Members and Customers utilising our services for Fitness Classes and/or Personal Training Sessions. Only use this form if this is a Medical or Emergency that is either yourself as a victim or a Witness to a Family member, Friend or someone at Work that is listed as an Emergency or Non-Emergency. Emergency means yourself or someone else is admitted to A&E or another form of emergency such as dentist or work related involving legal issues at the last minute. Non-Emergency means yourself or someone else is admitted to a Local GP or another Health Professional such as a Physio or a Psychologist. The time limits are as follows:

Fitness Classes taking place in the morning only - Between 24 hours until 2 hours before your Morning Fitness Class starts. Example - Tuesday morning session at 9:30am taking place, please complete form from between Monday 9:30am until Tuesday 7:30am
Fitness Classes taking place in the evening only - Between 24 hours until 2 hours before your Morning Fitness Class starts. Example - Thursday evening session at 7pm taking place, please complete form from between Wednesday 7pm until Thursday 5pm
Personal Training - Between 24 hours until 2 hours before your PT Session starts. Example - Sunday 12pm PT session taking place, please complete form from between Saturday 12pm until Sunday 10am.
Group Personal Training - Between 48 hours until 2 hours before your Group PT Session starts. Example - Sunday 5pm Group PT session taking place, please complete form from between Friday 5pm until Sunday 3pm.

If you are filling out this form from someone else on your behalf such as a Family Member, Friend, a Carer or a Neighbour that the person who has booked and paid in for a session has difficulty and/or has no access to the internet of their own. You only need to provide your name and phone number so we can get in touch with you at the earliest opportunity to confirm the person identified that is booked and paid in for a session respectively (as long as you are over 18 years old and doing this on behalf of the person that has difficulty and/or has no internet access to fill this out online). Please do not complete this form in to make a cancellation late notice if this work related that is NOT in a medical or emergency situation as you are earning a wage that you are prioritising more than your physical and mental health. For example, having to work late or calling into work last minute before your scheduled session starts as late notice. If this form is completed within LESS than 2 hours before your session starts will NOT be accepted as a request and your session that you have booked in for will be counted and non-transferable.

After this form is fully completed, you are required to provide evidence of this within 1 week from the date of your appointment booking from such as an A&E, GP or another Health Professional note of this emergency or non-emergency request for the visit. An impact Statement (at least a page or more, including signature from yourself as a Victim or 2 signatures that is a Witness as well as yourself) and/or proof of a screenshot/photos/videos providing this is yourself as a Victim or a Witness as proof that you are involved with, including a description will also be accepted. Fail to provide evidence after 1 week from the date of your appointment booking will result in your session being counted for and non-transferable as well as a form of misconduct - if this is breached 3 times as misconducts within a 6 month period from the first date of your appointment booking can result for you having to pay a fixed penalty fine which will be invoiced to you as agreed and a 30 Day Suspension from all Classes/Personal Training Bookings.

Lastly, this form gets deleted afterwards as soon as we transfer the details onto our system and you'll be given a form as a final declaration of your Late Notice request along with a signature from us in having to sign off as receipt (subject to evidence provided within 1 week from the date of your appointment to cancel late notice has been approved). Thank you!