Canvas Credentials - Notifications survey

At Canvas Credentials, we highly value your experience and strive to enhance our product based on your preferences. We would appreciate your insights on notification preferences to ensure our solution aligns with your needs.

If there's any question that is not applicable for you or you would rather not respond, feel free to leave it unanswered.

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Email *

Your Institution

Your role and relation with Canvas Credentials

 *
General Experience with Canvas Credentials Notifications

What types of notifications have you come across within the product?

In what situations do you find notifications in the application more helpful than emails?

Can you remember any notifications you received in the last three months whether through the application or e-mail? In what cases have you received notifications during this period?

For which scenarios do you think notifications would be crucial but are currently missing from Canvas Credentials whether through the application or e-mail? 

For how long would you prefer the received  notifications to remain accessible to you via the product?

Can you recall a situation when you needed to revisit a previously read notification? Describe the circumstances surrounding the need to access it again.

Notification Preferences

In an ideal world, in what situations would you find notifications valuable in Canvas Credentials? Please also list the ones that exist currently.

How would you prefer to access these notifications, and to what extent would you need customization?

Notifications

Imagine that the following types of notifications existed in Canvas Credentials:

- automatic and manual badge award expirations,

- revoked badge awards,

- ending groups

- other

If there were notifications for automatic and manual badge award expirations, what information should be included in the notification?
If there were notifications for revoked badge awards, what information should be included in the notification?
If there were notifications for ending groups, what information should be included in the notification?
Are there any additional events for which it would be helpful to receive notifications?  If so, what are they, and what information should be included in the notification?

Please select which of the following notifications you would need for the specified types: email, in-app, or a combination of both

Automatic and manual badge award expirations
Hætta við val
Revoked badge awards
Hætta við val
Ending groups
Hætta við val
Other
Hætta við val
Would you want to customize your notifications for any of these use cases? What would you want to personalize?
How important is it to have Canvas Credentials notifications for automatic and manual badge award expirations?
not important
extremely important
Hætta við val
How important is it to have Canvas Credentials notifications for revoked badge awards?
not important
extremely important
Hætta við val
How important is it to have Canvas Credentials notifications for ending groups?
not important
extremely important
Hætta við val

Do you have any other needs or suggestions regarding the notifications in Canvas Credentials that you haven’t mentioned yet? Please describe them here. 


Your feedback is invaluable to us and will contribute to making our product even better.

Thank you for taking the time to share your thoughts and insights.

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