Durham Women FC - Post-Match Survey 2024/25
Thank you for taking the time to give us feedback on your match day experience. We value all responses and will always look to improve where possible.
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Introduction
Our survey is split into three main sections, and any feedback will be used to help us improve the match day experience for supporters.
Which game did you attend? *
How did you find out about the game? *
Was this your first Durham Women game? *
How did you purchase your tickets? *
What would you say was your main motivation for attending this game? Why did you choose to attend or what encouraged you to go to the match?
Before The Game & Arriving At The Game
How would you rate the following aspects of your experience before the game? *
Very Good
Good
Average
Poor
Very Poor
N/A
Purchasing tickets online
The information received on social media before the game
The information received by email before the game
Parking at the ground
The welcome you received from turnstile staff and other club staff
The price of your tickets
Is there anything you felt was particularly good about your experience before the game?
Is there any information you would have liked to be given before arriving at the ground?
Is there anything you feel we can improve in this area?
At The Game
How would you rate the following aspects of your experience before the game? *
Very Good
Good
Average
Poor
Very Poor
N/A
The atmosphere
The range of food and drink offered
The prices of the food and drink offered
The quality of the food and drink offered
The quality of football
The match day programme
The club merchandise offering
Is there anything you felt was particularly good about your experience at the game?
Is there any food and drink you would like us to look into offering moving forward?
Is there any merchandise you would like us to look into offering moving forward?
Is there anything you feel we can improve in this area?
What was the best part of your/your group's match day experience? *
Moving Forward
On a scale of 1-10, how likely are you to come to another Durham Women FC game?
Not At All Likely
Extremely Likely
Clear selection
On a scale of 1-10, how likely would you be to recommend coming to a Durham Women FC game to a friend or family member? *
Not At All Likely
Extremely Likely
What could the club do to encourage you to attend more games? *
Speaking generally, are there any areas in which you feel the club could improve their match day experience?
Thank You For Your Feedback!
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