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Questionnaire for assessing customer satisfaction of «BZMP» OJSC
Dear buyer! Thank you for purchasing products manufactured by BZMP «OJSC». We ask you to rate your level of satisfaction for each indicator. Make a mark in the table that best reflects your opinion.
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1. Company name
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Your answer
2. Evaluate the image of our organization (reputation, image of the enterprise, public opinion about the organization):
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3. Assess compliance with contractual obligations (delivery dates, completeness of orders):
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4. Rate the competence and communication skills of our employees:
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5. Evaluate the quality of the product (efficiency and safety of the product, ease of use, dosage):
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6. Assess the promptness of taking action on your comments and suggestions:
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7. Do you trust the quality of products manufactured by «BZMP» OJSC?
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8. Evaluate the quality of individual packaging (completeness of information, design, packaging quality, recognition):
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9. Evaluate the price of the product in comparison with competitive analogues:
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10. Rate your satisfaction with the assortment portfolio of «BZMP» OJSC:
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11. Evaluate the information content of the corporate website of «BZMP» OJSC (completeness of information, ease of use, design):
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Your wishes and suggestions for improvement:
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Your answer
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