Providers for Healthy Living Patient Satisfaction Survey
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Which provider did you see today? *
How long have you been seeing this provider? *
This provider started my session in a timely manner (within 5 minutes of my schedule appointment time or 5 minutes of my arrival, whichever was later). *
How responsive was this provider to questions or concerns about your treatment? *
I feel like this provider listened to me and cared about my problems. *
Overall, how satisfied or dissatisfied are you with this provider? *
How would you rate your interactions with the phone staff? *
How would you rate your interactions with our billing staff? *
9.  How would you rate your interactions with the administrative (front desk) staff, such as reminder emails, invoices, letters, school and work excuses you've requested, etc? *
10.  Do you have any additional comments or concerns about this therapist, your session today, or your care here at Providers for Healthy Living? *
10.  How likely are you to recommend Providers for Healthy Living to other people who need mental healthcare? *
10.  Would you like a call from our Customer Service Team Leader to address your concerns today? *
11.  Please leave your name and phone here if you would like to be contacted to discuss your feedback.
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