ESO Clinic: Patient Feedback
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When making your first booking, did we explain fully and clearly what would happen on your first visit?
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Did the student practitioner explain fully and clearly what they were doing during the initial consultation?
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Did the student practitioner explain fully and clearly what they were doing during the follow up consultation?
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Did the student practitioner enquire about your lifestyle, hobbies and daily activities in the consultation?
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Were you asked about your goals and expectations?
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Was verbal consent sought by the student practitioner prior to examination and treatment procedures?
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Did the student practitioner discuss with you alternative approaches to treatment other than osteopathy?
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Please rate the clarity of your student practitioner's explanation of their findings and their proposed treatment plan for you
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Did you feel involved in the decision-making process for your treatment?
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Did the student practitioner clearly explain any risks associated with treatment?
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Were you given post-treatment aftercare advice by the student practitioner? (i.e. exercises, cold packs, sleeping positions, posture or general health advice)
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Did you feel respected throughout your consultation?
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Did you feel that the Clinic Tutor supervision and support was appropriate?
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Would you like to discuss any specific concerns with a member of the Clinic Management Team?
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If 'yes', please provide your contact details (full name, email address and telephone numberand a member of the Clinic Management Team will be in contact
Would you like to be a member of our Patient Experience Group? 
The group meets 4 times per year, for 1 hour
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If 'yes', please provide your contact details (full name, email address and telephone numberand a member of the Clinic Management Team will be in contact
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