Report a Problem: City of St Paul Garbage Program

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Thank you for contacting the City of St Paul garbage program. We recommend that if you have service issues that you contact your hauler first. For all other requests, please complete this form. A customer service representative from your assigned hauler or the City of St Paul will contact you for follow-up.

Name *

First and last name, please.

Property Address: *

In the following format: [house number] [street name] [direction if applicable]; E.g., "1234 Main Ave", "345 5th St E"

Please provide your phone number and/or email address: *

Preferred method of contact:

Phone

Mail

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Please select your hauler: (you can find this at stpaul.gov/garbage) *

Select type of issue: *

Choose all that apply.

Billing Error/Issue (NOT Non-Payment)

Notice of Non-Payment/Late Fees

Cart Damage, Replacement, Changes *Contacting your hauler to request is the fastest way to resolve this issue*

No Callback from Hauler (>24 hours)

Bulky Items Collection *Contact your hauler to schedule*

Service Hold Request or Question

Yard Waste Service Questions or Complaint

Walk-Up Service Request or Question

Missed Pick-Up *Contacting your hauler is the fastest way to resolve this issue*

Other Garbage Collection/Pick-Up Issue

General Question

Program Feedback

Other (Describe complaint below)

Required

Description of issue *

Did you contact your hauler about this issue?

Yes

Clear selection

Thank you!

Submit

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