Not Applicable
Strongly Agree
Agree
No Opinion
Disagree
Strongly Disagree
Someone from the office of Informal Resolution Services responded promptly to my initial inquiry
The role of the Director of Informal Resolution Services was clearly explained to me
The Director of Informal Resolution Services listened to my question and/or concerns
The Director of Informal Resolution Services helped me identify and evaluate options to address my concern(s)
I trust the Director of Informal Resolution Services to maintain confidentiality (with exceptions)
The Director of Informal Resolution Services didn’t “take sides” when working with my concern
My overall experience with the Informal Resolution Services Office was helpful
I would refer others to the Informal Resolution Services office