Guest Feedback Form
Dear Guest,

We recently had the pleasure of welcoming you to Yashmay Villa Club & Resort.. We would like to take the opportunity to thank you for choosing Yashmay Villa Club & Resort and we hope that everything was to your satisfaction.
In order for us to understand our customer needs, and to help us improve our quality of service and organisation, we would be extremely grateful if you could complete the following questions.

Thank you!
Email *
Rating of the booking procedure :Prompt and clear answer, information taken without interruption, date and time confirmed back to the guests *
Rating of welcome to the Restaurant :Acknowledgement made by Receptionist, staff on entrance to restaurant, coats taken (if applicable) *
Drinks & food ordering experience : *
Food & drinks orders taken in acceptable time frames and delivered correctly : *
Rating of the service staff throughout your meal : *
Was there evidence of senior management in the restaurant throughout? *
Were the staff well presented and tidy? *
Rating of the Final Payment Procedures and see off? *
Overall dining experience at Yashmay Villa Club & Resort? *
How did you hear about us? *
Mobile Number *
Birth Day *
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Anniversary Date
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Comments
A copy of your responses will be emailed to the address you provided.
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