UGC NET Tourism Administration & Management Paper-II Mock Test 3/15

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1. Read the following passage carefully and answer the questions from Loktak Lake has always been a crowd-puller with its solidified floating masses of decomposing vegetation, soil, and organic matter (pumdis) scattered all over the lake, landing it an exotic feel. However, very few know that to the southern edge of the lake lies KeibulLamjao National Park, the only floating sanctuary in the world, which is also home to the endangered eld’s deer, or the sangai. A walk in the park is quite an adventure with the floating swamps bobbing under your feet. But the park is best explored on dugout canoes that ply in its narrow waterways. An integral part of Loktak lake, the park relies heavily on the lake’s floating vegetation for its existence. An ethnic paradise, Mon is famous for its headhunting KonyakNagas. The largest of the 16 officially recognized tribes in Nagaland, the Konyaks were once believers of violent animism that celebrated headhunting. Capturing an enemy’s head was the rite of passage for boys and was believed to increase the fertility of the warrior taking it and of crops. Only a person who had successfully hunted ahead was given the facial tattoo. However, headhunting was banned in the 1950s. Today, the facial tattoo and ethnic warrior jewelry are just symbols of their heritage and the Konyaks wear them with pride. Don’t miss the house of the Angh, the hereditary chiefs on the Konyaks. Mon has some of the finest tribal artwork, from daos (machetes) and guns to wood carvings, headgear, and necklaces. Which one of the following statements is not correct?

2 points

Konyaks never liked to kill any animal

Mon is known for its finest tribal network

The only floating sanctuary is in the KeibulLamjao Park

Sangai dance is performed on the bobbing grass islands

Clear selection

2. Arrange the following milestones in the development of Tourism in the order they appeared. Use the code given below: I.Wright brothers ushered an era of flight with the first successful aircraft flight II. Grand Tour Era makes travel a status symbol for wealthy individuals seeking to experience cultures of the civilized world III. Marco Polo’s travels throughout the Far East begin to heighten interest in Travel and Trade IV. Thomas Cook organizes first group tour in England

2 points

I, IV, II, III

I, III, IV, II

III, II, IV, I

III, IV, II, I

Clear selection

3. An average inventory if Rs 12,000 and the closing inventory is Rs 3000 more than opening inventory. What would be the closing inventory?

2 points

Rs 24,000

Rs 12,000

Rs 10,500

Rs 13,500

Clear selection

4. The ‘hub-and-spoke’ concept promotes the efficiency of which industry?

2 points

Restaurants

Car rentals

Airline

Accommodation

Clear selection

5. Match the following GMT locations in List-I with the country/city in List-II :

2 points

(i) Boston

(ii) Los Angeles

(iii) Singapore

(iv) Colombo

a.+8

b.-8

c.+5

d. -5

Clear selection

6. ……… is an industry term for a systematic examination of guests’ folios to ensure the accuracy of information. It typically includes rate verification, credit monitoring, and confirmation of departure date and guest room assignment in the hotel.

2 points

Floor limit

Tallying

Bucket check

Guest Trial Balance

Clear selection

7. This consists of two lists of the airport (cities) and airline codes, match items of List-I with items of List-II.

2 points

(i) IXR

(ii) IXB

(iii) BHJ

(iv) IXU

a. Aurangabad

b. Bagdogra

c. Ranchi

d. Bhuj

Clear selection

8. Consider the following statements and identify the correct statements I. Profit maximization objective assumes perfect competition II. A financial decision that has a positive NPV maximizes profit for shareholders III. NPVs of a firm’s projects are additive in nature Income statement represents the accounting equation IV. (Assets = Liabilities + Owners Equity)

2 points

Only (i) and (ii) are correct

Only (i) and (iii) are correct

Only (ii) and (iii) are correct

Only (iii) and (iv) are correct

Clear selection

9. Assertion (A): Culture is the basic determinant of a consumer’s wants and behavior, which compresses the values, perceptions, wants, and behaviors that the consumer learns continuously in a society. Reason (R): Marketers continuously identify cultural shifts in order to devise new products and services that find a receptive market.In the context of the above two statements, which one of the following is correct?

2 points

Both (A) and (R) are true but (R) is not the correct explanation of (A)

Both (A) and (R) are true and (R) is the correct explanation of (A)

(A) is true, but (R) is false

(A) is false, but (R) is true

Clear selection

10. Match the items in List-I with those in List-II and identify the correct answer:

2 points

(i) The philosophy holds that consumers willfavor products that are available and highly affordable.

(ii) The philosophy holds that consumers preferexisting products and product forms and job of management is to develop good versions of these products.

(iii) The philosophy holds that achieving organizational goals depends on determining needs of the target markets and delivering the desired satisfaction more efficiently and effectively than competitors.

(iv)The philosophy holds that consumers will not buy enough of the organisation’s products unless the organization undertakes a large selling and promotion effort.

(a) Production Concept

(b) Product Concept

(d) Marketing Concept

(i) The philosophy holds that consumers willfavor products that are available and highly affordable.

(ii) The philosophy holds that consumers preferexisting products and product forms and job of management is to develop good versions of these products.

(iv)The philosophy holds that consumers will not buy enough of the organisation’s products unless the organization undertakes a large selling and promotion effort.

(a) Production Concept

(b) Product Concept

(d) Marketing Concept

Clear selection

11. Assertion (A): Tourism and Hospitality sectors are facing a shortage of skilled manpower in India.Reason (R): The DeenDayalUpadhayayKaushalKendras have been exclusively identified as the skill development centers to meet the issue of shortage of skilled manpower in the Tourism and Hospitality industry. In the context of the above statements, which amongst the following are correct?

2 points

Both (A) and (R) are true but (R) is the correct explanation of (A)

Both (A) and (R) are true but (R) is not the correct explanation of (A)

(A) is true, but (R) is false

(A) is false, but (R) is true

Clear selection

12. Match the following items in List-I (Key concepts of Qualitative Research) with those in List-II (Correct explanation of Key concepts of Qualitative Research):

2 points

(i) Unstructured

(ii) To gain qualitative understanding of the underlying reasons and motivations.

(iii) Develop and initial understanding

(iv) Non statistical

a.Objective

b.Sample

c.Data Connection

d.Outcome

Clear selection

13. Read the following statements and choose the correct answer from the codes given below: Assertion (A): Geo-tourism is about making a place better by encouraging tourists to visit and spend money with preservation in mind. Reason (R): Geo-tourism focuses on the unique culture and heritage of a location while attempting to help visitors enrich these qualities.

2 points

(A) is true, but (R) is false

(A) is false, but (R) is true

Both (A) and (R) are true but (R) is not the correct explanation of (A)

Both (A) and (R) are true and (R) is the correct explanation of (A)

Clear selection

14. The balance of payments is calculated to measure the impact of tourism on Gross National Product. Find one of the correct formula given below.

2 points

Y = 1 + G + X – M

Y = C + 1 + G + (X – M)

Y = X – M + G + C + 1

Y = (X – M) + 1 + G + C

Clear selection

15. Lue and Crompton developed five different spatial configurations in 1992. Find the correct combinations of them in sequence from the following:

2 points

Single destinations, En Route, Base Camp, Regional tour, Trip chaining

Trip chaining, En Route, Single destinations, Regional tour, Base Camp

Regional tour,Trip chaining, En Route, Base Camp, Single destinations

En Route, Base Camp, Regional tour, Single destinations,Trip chaining

Clear selection

16. Read the following passage carefully and answer the questions from Loktak Lake has always been a crowd puller with its solidified floating masses of decomposing vegetation, soil and organic matter (pumdis) scattered all over the lake, landing it an exotic feel. However, very few know that to the southern edge of the lake lies KeibulLamjao National Park, the only floating sanctuary in the world, which is also home to the endangered eld’s deer, or the sangai. A walk in the park is quite an adventure with the floating swamps bobbing under your feet. But the park is best explored on dugout canoes that ply in its narrow waterways. An integral park of Loktak lake, the park relies heavily on the lake’s floating vegetation for its existence. An ethnic paradise, Mon is famous for its headhunting KonyakNagas. The largest of the 16 officially recognized tribes in Nagaland, the Konyaks were once believers of violent animism that celebrated headhunting. Capturing an enemy’s head was the rite of passage for boys and was believed to increase the fertility of the warrior taking it and of crops. Only a person who had successfully hunted ahead was given the facial tattoo. However, headhunting was banned in the 1950s. Today, the facial tattoo and ethnic warrior jewelry are just symbols of their heritage and the Konyaks wear them with pride. Don’t miss the house of the Angh, the hereditary chiefs on the Konyaks. Mon has some of the finest tribal artwork, from daos (machetes) and guns to wood carvings, headgear, and necklaces. Konyaks wear with pride:

2 points

The facial tattoo’s and ethnic warrior jewellery as symbols of their heritage

Hunted enemy’s head

Headgear and shawls

Only the necklaces which are adorned with hunted heads.

Clear selection

17. Charbag Railway Station is in ………..

2 points

Lucknow

Jodhpur

Moradabad

Habibganj

Clear selection

18. The Chicago Convention was organized in the year:

2 points

1948

1984

1894

1944

Clear selection

19. In Doxey’sIrridex Model, identify the correct order of stages of host approach to visitors:

2 points

Euphoria, Apathy, Annoyance, Antagonism

Euphoria, Apathy, Antagonism, Annoyance

Euphoria, Antagonism,Apathy, Annoyance

Euphoria, Annoyance, Apathy, Antagonism

Clear selection

20. National Tourism comprises of

2 points

MICE Tourism

Inbound and Outbound Tourism

Domestic Tourism and Outbound Tourism

Domestic Tourism and Inbound Tourism

Clear selection

21. Dil toh roaming hai’ is the tag line of which of the following company?

2 points

Reliance Jio

Make My Trip

Yatra.com

Trip Advisor

Clear selection

22. Chhatrapati Shivaji Terminus Railway Station is in ……..

2 points

Goa

Mumbai

Nagpur

Aurangabad

Clear selection

23. Which of the following is not correctly matched?

2 points

Superiority : Single Minded focus on customer needs and expectations

Inimitability : Erect barriers that are insurmountable

Durability : Customer needs should not be met by alternative ways

Appropriability : Have a small share of the market but ride over the market

Clear selection

24. Read the following statements and choose the correct answer from the codes given below: Assertion (A): Destination, Industry and Government, all have an impact on the extent to which tourism promotes broader socio-economic goals. Reason (R): No single industry such as tourism can have the responsibility for the overall development and that it can only play a smaller role in a larger development scheme.

2 points

(A) is true, but (R) is false

(A) is false, but (R) is true

Both (A) and (R) are true but (R) is not the correct explanation of (A)

Both (A) and (R) are true and (R) is the correct explanation of (A)

Clear selection

25. Assertion (A): Extraction of most renewable resources cannot be maintained over the long term if limits are not placed on their utilization leading to an interest in sustained yields.Reason (R): It is not often necessary to place limits on production yields to allow time for the resource base to sufficiently regenerate.

2 points

Both (A) and (R) are true,(R) is the correct explanation of (A)

Both (A) and (R) are true, but (R) is not the correct explanation of (A)

(A) is true, but (R) is false

(A) is false, but (R) is true

Clear selection

26. These are usually located on the coast but high above sea level, such hotels offer unobstructed views and a great sense of privacy without the feeling of total isolation and are popularly known as

2 points

Cliff Hotels

Capsule Hotels

Referral Hotels

Underwater Hotels

Clear selection

27. Assertion (A): Invention and Application of Apps technology is transforming the car rental business has led to the customer's delight in most Indian cities. Reason (R): Traditional Car rental companies cannot be replaced with Apps based car rental operators due to the reason of the dependability and trustworthiness of customers/users.From the above, which of the following is correct?

2 points

Both (A) and (R) are true and (R) is the correct explanation of (A)

Both (A) and (R) are true but (R) is not the correct explanation of (A)

(A) is true, but (R) is false

(A) is false, but (R) is true

Clear selection

28. All of the following statements except:

2 points

One method of identifying how much customers are willing to pay involves using a technique called trade-off analysis

The information from the trade-off analysis provides managers with an idea of which features add more value than they cost

Value-based pricing uses the buyer’s perception of value as the key to pricing

Going-rate pricing is the establishment of price based largely on those of competition, with much attention paid to costs or demand

Clear selection

29. Assertion (A): Motivation is a tool with which managers can arrange job relationships in organizations.Reason (R): Knowledge about motivation joins strategic plans as inputs into the process of designing relationships at organizations.

2 points

Both (A) and (R) are correct but (R) is not the correct explanation of (A)

Both (A) and (R) are correct but (R) is the correct explanation of (A)

(A) is true, but (R) is false

(A) is false, but (R) is true

Clear selection

30. Semi high-speed train that runs between Delhi & Agra, operates at a speed of 160 km/hr and is also one of the fastest trains of India

2 points

G.T. Express

Duranto Express

Gatimaan Express

Chetal Express

Clear selection

31. In connection with “managing indicators for tourism development optimization”. Match items of List-I with items of List-II:

2 points

(i) Effects on Nature

(ii) Backward linkage to other

(iii) Commoditization of built and natural

(iv) Tourism related crime

a.Economic

b.Environmental

c. Social

d.Cultural

Clear selection

32. Haldia Sea Port (KDS & HDC) is located in one of the following states:

2 points

West Bengal

Odisha

Maharashtra

Gujarat

Clear selection

33. How many sustainable development goals have been set to end extreme poverty, fight inequality and injustice, and fix climate change under 2030 Agenda for sustainable development?

2 points

27 Sustainable Development Goals

19 Sustainable Development Goals

20 Sustainable Development Goals

17 Sustainable Development Goals

Clear selection

34. International Chef’s Day is celebrated every year on:

2 points

20 October

20 November

20 June

20 September

Clear selection

35. Match the following List-I (Heritage Site) with List-II (Location):

2 points

(i) Ajmer

(ii) Srinagar

(iii) FatehpurSikri

(iv) Mt. Abu

(a). PariMahal

(b). IbadatKhana

(c). Dilwara Temples

(d). Anasagar and Anasagar Palace

Clear selection

36. The selling concept exists in the hospitality industry. A major contributing factor is an overcapacity. Which one among the following is NOT a reason as to why major sectors such as hotels, airlines, and restaurants continuously face overcapacity?

2 points

A false belief that economies of scale will occur as size increases

Pride in being the biggest and having the most capacity

Robust forecasting and planning by owners, consultants and financial organizations

A myth that the travel industry faces almost an unlimited future channel

Clear selection

37. Establish the sequential steps in order for conducting a discriminant analysis. (a) Estimate the discriminant function coefficients. (b)Formulate the problem. (c) Determine the significance of the discriminant function. (d) Interpret the results

2 points

a) (b) (c) (d)

(a) (c) (d) (b)

(b) (a) (c) (d)

(d) (b) (a) (c)

Clear selection

38. These are restored Victorian coaches who travel through South Africa, Zimbabwe, Zambia, and Tanzania making it the ultimate journey in complete luxury, comfort, and security. Which train is being referred to in this statement?

2 points

The Blue Train

Rovos Rail

The Orient Express

TGV

Clear selection

39. A normal Indian passport has ….. pages

2 points

Clear selection

40. Which pairs (Airlines – Headquarters) are correctly matched?

2 points

(a) and (b) are correct

(b) and (c) are correct

(b) and (d) are correct

(a) and (c) are correct

Clear selection

41. Which of the following divisions came under North Railway Zone? a. Delhi b. Lucknow c. Moradabad d. Jaipur

2 points

(b), (c) & (d)

(c), (d) & (b)

(a), (b) & (c)

(a), (c) & (d)

Clear selection

42. Assertion (A): Tossing off a coin results in two outcomes Head (H) and Tail (T).Reason (R): Tossing off a coin is an example of a random experiment.In the context of the above two statements, which one of the following is correct?

2 points

Both (A) and (R) are correct

(A) is correct but (R) is incorrect

(A) is incorrect but (R) is correct

Both (A) and (R) are incorrect

Clear selection

43. The process of delegation of authority of a hotel manager comprises the following steps:

2 points

Assignment of Tasks

Creation of Responsibility

Granting Authority

Fixing Accountability

Clear selection

44. Under the head “current liabilities” the following terms are disclosed in the final accounts of a Tourism company: I. Sundry Creditors II. Acceptances III. Unclaimed dividends IV. Advance payments V. Subsidiary companies. The correct chronological order of their discloser is:

2 points

(i), (ii), (iv), (iii), (v)

(i), (ii), (iii), (iv), (v)

(v), (iv), (iii), (ii), (i)

(ii), (i), (iii), (iv), (v)

Clear selection

45. Match the items in List-I representing the name of the country having Travel and Tourism’s absolute direct contribution to GDP in 2015 with those in List-II representing its rank in the world:

2 points

(i) 62

(ii) 11

(iii) 31

(iv) 02

a.China

b.India

c.Malaysia

d.Sri Lanka

Clear selection

46. The W.T.O. Recife Charter in 1996 was the first document of its kind drafted on:

2 points

Mature tourism

Wellness tourism

Eco tourism

Religious tourism

Clear selection

47. Read the following passage carefully and answer the questions from Loktak Lake has always been a crowd-puller with its solidified floating masses of decomposing vegetation, soil, and organic matter (pumdis) scattered all over the lake, landing it an exotic feel. However, very few know that to the southern edge of the lake lies KeibulLamjao National Park, the only floating sanctuary in the world, which is also home to the endangered eld’s deer, or the sangai. A walk in the park is quite an adventure with the floating swamps bobbing under your feet. But the park is best explored on dugout canoes that ply in its narrow waterways. An integral part of Loktak lake, the park relies heavily on the lake’s floating vegetation for its existence. An ethnic paradise, Mon is famous for its headhunting KonyakNagas. The largest of the 16 officially recognized tribes in Nagaland, the Konyaks were once believers of violent animism that celebrated headhunting. Capturing an enemy’s head was the rite of passage for boys and was believed to increase the fertility of the warrior taking it and of crops. Only a person who had successfully hunted ahead was given the facial tattoo. However, headhunting was banned in the 1950s. Today, the facial tattoo and ethnic warrior jewelry are just symbols of their heritage and the Konyaks wear them with pride. Don’t miss the house of the Angh, the hereditary chiefs on the Konyaks. Mon has some of the finest tribal artwork, from daos (machetes) and guns to wood carvings, headgear, and necklaces. To reach Mon, the nearest airport is:

2 points

Imphal International Airport

Mohanbari Dibrugarh Airport

Salonibari Airport

Jorhat Airport

Clear selection

48. This consists of two lists of hotels and their locations. Match items from one list with items in another list:

2 points

(i) Udaipur

(ii) Jaipur

(iii) Bangalore

(iv) Mysore

(a) The Oberoi Rajvilas

(b) Taj Lake Palace

(d) The Lalit Ashok

Clear selection

49. Assertion (A): To reduce uncertainty caused by service intangibility, buyers look for evidence that will provide information and confidence about the service.Reason (R): Tangibles provide signals as to the quality of the intangible service.In the context of the above two statements, which one of the following is correct?

2 points

Both (A) and (R) are correct but (R) is the correct explanation of (A)

Both (A) and (R) are correct but (R) is not the correct explanation of (A)

(A) is true, but (R) is false

(A) is false, but (R) is true

Clear selection

50. In the airplane parlance DBML stand for:

2 points

Double meal

Diplomatic Business Meal

Deluxe Meal

Diabetic Meal

Clear selection

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