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UXPERT - Survey for Israel Railways App/Website
We are in the process of designing a new app and site and we'd be love to learn about your experience and expectations.
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* Indicates required question
How old are you?
*
18 or below
18-24
25-34
35-44
45-54
55-64
65+
You consider yourself a(n)
*
Israeli resident - I live here or at least 6 months per year
Israeli citizen - I live abroad and come visit
Tourist - long-term (2+ months)
Tourist - short-term (up to 2 months)
How frequently do you travel using the train?
*
Before COVID 19 of course :-)
Once every few months or less
About once a month
About once a week
Every day or almost every day
Have you ever used the Israel Railways app and/or website?
*
Yes
No
When do you usually plan your trip?
Right before the trip (less than an hour before)
The day of
The day before
More than a day before
Clear selection
Are your rides usually similar?
*
I usually travel the same routes
I typically travel from or to different locations
Have you had to contemplate which station to select when beginning your trip?
*
Yes
No, I always know where to start my rides from
Do you need instructions on how to get to and/or from the station?
Yes
No
Clear selection
If selected yes, which apps have you used?
Moovit
Google Maps
Waze
Other
What are your main uses of the Israel Railways app and/or site?
For example - travel planning, alarm station, station information, tenders, career, etc.
Your answer
What capabilities are you missing in the Israel Railways app and/or website?
Feel free to suggest anything that comes to mind
Your answer
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