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Client Satisfaction Survey – Audits and Projects
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* Indicates required question
PLEASE ENTER YOUR NAME
Name (Last, First)
*
Your answer
PLEASE ENTER THE AUDIT OR PROJECT NAME
Audit or Project Title
Your answer
Audit and Advisory Services Team Member(s)
Your answer
RATE YOUR EXPERIENCE
If N/A, please skip the question
The audit objectives, purpose and scope were clearly communicated to me.
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
My business concerns and perspective on key operating areas were adequately considered during the audit.
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
The auditor(s) demonstrated technical proficiency in the audit areas.
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
The auditor(s) demonstrated effective communication skills.
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
The auditor(s) demonstrated courtesy, professionalism, and a constructive and positive approach.
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
The disruption of daily activities was minimized as much as possible during the audit.
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
The audit took an acceptable amount of time (from entrance meeting to final issuance of report).
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
Communications on the status of the project and the audit results was timely and adequate.
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
The audit report was clearly written and logically organized.
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
Audit results were accurately reported and appropriate perspective was provided.
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
The conclusions and opinions of the auditor(s) were logical and well documented.
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
Audit recommendations were constructive and actionable.
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
The objectives of the audit were met.
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
The audit report was issued timely.
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
Overall, the audit was "value added" to my department.
Strongly disagree
1
2
3
4
5
Strongly agree
Clear selection
COMMENTS
Please feel free to provide additional comments regarding the performance of Audit and Advisory Services staff in the space provided below. We are especially interested in any thoughts you may have on how we can improve our services.
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