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Customer Satisfaction Survey
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* Indicates required question
Email
*
Your email
Name
*
Your answer
Surname
*
Your answer
Company
*
Your answer
Position at company
*
Your answer
Contact number:
*
Your answer
How satisfied are you with the relevant knowledge of the staff you dealt with directly?
*
1
2
3
4
5
If you selected 1 or 2 above, please provide more information.
Your answer
How satisfied are you with the courtesy of the staff?
*
1
2
3
4
5
If you selected 1 or 2 above, please provide more information.
Your answer
How pleased are you that the staff showed interest in you as an individual or treated you as a valued customer?
*
1
2
3
4
5
If you selected 1 or 2 above, please provide more information.
Your answer
Which Printing SA services do you often use? (multi-select)
*
HR Consulting
Training
Advertising and Marketing
Tenders, RFP/Qs
CV Pool
Job Posting
Research Reports
Templates
Finding Suppliers
Not using any service
Required
What training trajectory apart from the courses we offer would you like Printing SA to provide?
*
Your answer
How would you rate your experience with Printing SA?
*
Extremely satisfied
Very Satisfied
Satisfied
Not Satisfied
Extremely Unsatisfied
Should you have rated us as satisfied/ not satisfied/ extremely unsatisfied kindly provide your reason?
Your answer
Do you read the weekly communications sent to members?
*
Yes
Sometimes
Not at All
Do you find the communications sent out to members informative
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Yes
No
Requires curation
Too much repetition
Does it address your needs?
*
Yes
Partially
Not at all
Required
How can we improve our communications with members? Please suggest ideas
*
Your answer
Would you recommend Printing SA membership to someone else?
*
Yes
No
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