On a scale of 0 - 5 with 0 being no content standards and five being fully-developed content standards applying across the organization including UX, marketing, customer service, corporate communications, emails, and any other place within your org that produces content, please estimate your organization's level of content standards development. As a general guide, undeveloped means not even a style guide, and fully-developed means an organization-wide system, digital or not, for ensuring consistency of terminology, voice, and tone across all customer facing channels. *