Billing and Payment Information
Payment
After reservation confirmation is sent, a 50% deposit is required to hold your reservation. On or before your visit we request that full payment be made to the CAM by credit card payment to 716.286.8201 or check* by mail to:
Castellani Art Museum
PO Box 1938
Niagara University, NY 14109-1938
*Checks should be made to the Castellani Art Museum. Please write the invoice number in the memo field of your check.
Final Group Count
We request that any modifications to your group tour reservation attendees be made two days before your anticipated visit.
-If your party arrives with less than your original party, we will not refund individual tickets.
-If you arrive with more guests than initially requested, we will bill you for the additional guests.
-If you wish for a refund for a tour count overage, please contact the Community and Academic Engagement Manager and allow for 30 days processing. If your trip was canceled without notice to the Museum, you are not subject to a refund unless in an emergency situation.
We cannot guarantee the ability to give tours to additional guests outside of the original request due to capacity limitations of our tours.