Mixcloud Live Feedback Form

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Thank you in advance for your feedback, it is super valuable for us! If you are experiencing an issue that you need an answer to, please contact our support instead as we have no way to reply you through this form: https://help.mixcloud.com/hc/en-us/requests/new

Are you... *

A creator live streaming / planning to live stream

A live stream viewer

How likely are you to recommend Mixcloud Live to a friend or colleague? *

Highly unlikely

Highly likely

What was good about your experience with Mixcloud Live? *

Which issue did you encounter? (you can choose various) *

Nothing major, I managed to live stream / watch a live stream

Chat: any issue with the chat

Sharing: any issue with sharing the live stream

Set up: Didn’t understand how the Stream Key works

Set up: Didn’t understand which Server Name I am meant to put in my streaming software

Set up: Couldn’t get audio to work

Set up: Couldn’t get video of myself to work

Set up: Couldn’t get still image/animation to work

Preview: The preview window never appeared / wasn’t sure if I was live already

While streaming: 3016 Error message

While streaming: Stream lagged considerably

While streaming: Stream interrupted

Ending the stream: I wasn’t sure if my stream had ended when I wished to end it

Other:

Required

Would you like to provide details around an issue you had?

In the end, did you manage to live stream (if you are a creator) OR watch a live stream (if you are a listener)? *

Yes

Any suggestions on how we could improve Mixcloud Live for you?

What's most interesting about live streaming for you? *

Connect with my audience in real time (as a creator)

Connect with creators (as a live stream viewer)

Connecting with other live stream viewers through the chat (as a live stream viewer)

Extend my reach as a creator globally (as a creator)

Gain more followers (as a creator)

Gain more paying Mixcloud Select subscribers (as a creator)

Have a chance to be part of larger live stream events like virtual festivals (as a creator)

Have a chance to be part of larger live stream events like virtual festivals (as a live stream viewer)

Other:

Required

For you, which would be the best way for creators to generate revenue from live streaming on Mixcloud? *

Regular viewer payments through Mixcloud Select (channel based subscription model)

Ticketed live streams

Getting donations or tips from viewers

Ads on live streams

Brand deals and sponsorships

Would prefer a third-party platform that I am/my favourite creator is already using rather than Mixcloud (i.e. Patreon, Go Fund Me)

Other:

Required

Do you have any ideas on how Mixcloud could help creators generate revenue from live streaming on our platform?

Do you have any concerns about generating revenue from Mixcloud Live?

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