Training Programme started!
If you are really interested to follow this programme, then kindly register below and contact us on forum@medtourismfoundation.com.
Thank you for showing an interest in our courses. MaQuaM aims to enhance the human resources of the nautical sector, answering to the new market in the global scenario. This is quickly developing in the yacht and superyacht production, and requests the integration of the shipbuilding production chains with the increasing importance of port and tourism services.
The “Manager of integrated services for boating and coastal tourism” training programme will cover various modules which includes responsibility for the tourist reception in the port and on the coast, for the organization and coordination of all activities, services and to the workers for the care of the vessel, its crew and boaters. Its role is focused on customer care services and in the configuration processes of the integrated offer of services, through commercial agreements with suppliers in the supply chain, port and tourism services.
The training concerns the techniques and tools for the configuration and management of an integrated offer of hospitality services, guide and care of tourists and boats. The skills developed during the training course are linked to the main professional profiles of the sector.
Tutors include Deputy Chief Officer & Deputy Harbour
Master Captain Fritz Farrugia, Technical Senior (Manager) Captain Mark
Chapelle, Maritime Lawyer Dr Stephan Piazza LL.M. (IMLI), Senior Lecturer Dr
Nicholas Baldacchino, International Tourism & Aviation Consultant Mr Joseph
Galea and Business and Customer Strategy Consultant & Training Specialist
Ms Greta Rapinett.
The path is conceived as 300 hours of training, among which 180 hours in class, Online and Self-learning, while the remaining hours in internship, planned in Greece. The Training Course will be evening classes from 20th March and will cover the following 10 Modules:
1 - IT tools (12h)
2 - Business English (18h)
3 - Configuration and composition of sailing and motor yachts and basic refitting techniques (24h)
4 - Nautical Tourism: analysis and strategic planning (12h)
5 - Legislation and sector regulations (12h)
6 - Tourist ports: organization of resources and management of activities (16h)
7 - Customer service: reception services and technical services for boaters (20h)
8 - Project management (12h)
9 - Marketing and communication for nautical tourism (24h)
10 - Configuration of the offer of nautical and tourist services (30h)
The lessons will be recorded so anyone missing a lesson will be given the recording to catch up with the others. Anyone residing in Malta and Gozo may apply, employed or unemployed.
MaQuaM is an Erasmus project that involves companies and institutions from Italy, Malta, Greece, and Albania. This project is spearheaded by NAVIGO, a company for the innovation and development of luxury yachting, together with Provincia di Livorno Sviluppo srl, which is the lead partner, with the collaboration of the Mediterranean Tourism Foundation (Malta), Strategis – Maritime Center of Excellence (Greece), and IBIS Foundation (Albania) and supported by Malta Hotels & Restaurants Association (MHRA) and the Foundation of Transport in Malta.
Register now and contact us.