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Warranty Claim Form
HitachiMassager.com.au
We're sorry to hear you've had issues with your Magic Wand. Please complete this form for a warranty claim to be raised.
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* Indicates required question
Full name
*
Your answer
Email
*
Your answer
Order number
Your answer
What model is your Magic Wand?
*
Rechargeable
Plus
Mini
Micro
Serial number (see picture below for its location)
*
Your answer
We only warrant products sold through
HitachiMassager.com.au
. Please supply your Magic Wand serial number, as we match it to your record of sale.
Description of the fault or problem.
*
Your answer
Did your Magic Wand stop working?
*
Yes
No
If your Magic Wand Rechargeable, Magic Wand Mini, or Magic Wand Micro stopped working, just before it did, was there a red light flashing on the massager to indicate that the internal batteries have run flat?
*
Yes
No
I don't know
N/A - My Magic Wand turns on and operates
When your Magic Wand Rechargeable, Magic Wand Mini or Magic Wand Micro is plugged into mains power, does a red light emit on the massager to indicate that it's charging?
*
Yes
No
When your Magic Wand Plus or Magic Wand Rechargeable is plugged into mains power, does it turn on and operate?
*
Yes
No
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