Warranty Claim Form
HitachiMassager.com.au

We're sorry to hear you've had issues with your Magic Wand. Please complete this form for a warranty claim to be raised.
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Full name *
Email *
Order number
What model is your Magic Wand?
*
Serial number (see picture below for its location) *
We only warrant products sold through HitachiMassager.com.au. Please supply your Magic Wand serial number, as we match it to your record of sale.
Description of the fault or problem. *
Did your Magic Wand stop working? *
If your Magic Wand Rechargeable, Magic Wand Mini, or Magic Wand Micro stopped working, just before it did, was there a red light flashing on the massager to indicate that the internal batteries have run flat? *
When your Magic Wand Rechargeable, Magic Wand Mini or Magic Wand Micro is plugged into mains power, does a red light emit on the massager to indicate that it's charging? *
When your Magic Wand Plus or Magic Wand Rechargeable is plugged into mains power, does it turn on and operate? *
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