MANAGEMENT DECISION MAKING B

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Promoting employee wellness programs at work results in

1 point

A) lower employee retention

B) more expenses for the company

C) more productive employees

D) less productivity for the company

Clear selection

In one year, a company with 3,000 employees had 300 workers terminate employment. What was the company’s employee turnover rate?

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A) 30%

B) 1,000%

C) 10%

D) 300%

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Allowing employees to complete all or part of their work away from the business site under

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A) the incentive system.

B) flextime.

C) job sharing.

D) compensation.

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Companies that have parts of their business operations completed in other parts of the world are _____ work

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A) exporting

B) internally managing

C) importing

D) outsourcing

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Which of the following is a listing of the knowledge, skills, abilities, and other employee characteristics needed to perform a job?

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A) job specification

B) job forecast

C) job description

D) job routine

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The process of identifying candidates from within an organization and encouraging them to apply for jobs that are vacant is called

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A) internal selection

B) internal recruitment

C) inside searching

D) internal solicitation

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This method is used when management identifies employees for future promotions within the company in case of the loss of an employee

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A) cross-training

B) fast-track management

C) succession planning

D) strategic planning

Clear selection

Employers are expected to make accommodations in work place facilities as part of the

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A) Civil Rights Act.

B) Age Discrimination in Employment Act.

C) Immigration and Reform and Control Act.

D) Americans with Disabilities Act.

Clear selection

If a discrimination complaint is filed with the EEOC by an employee or job applicant, you must submit a

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A) EEO-1 Report

B) quota report

C) affirmative action form

D) charge form

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This includes many forms of social and psychological rewards—recognition and respect from others and opportunities for self-development.

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A) base pay

B) nonmonetary compensation

C) incentive pay

D) pay fairness

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The ____ plan pays employees a percentage of the volume of sales for which they are responsible.

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A) wage

B) piece-rate

C) bonus

D) commission

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What management theory considers the individual, group, society, and world in its considerations?

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A) administrative

B) scientific

C) collegiality

D) network

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Which of the following would be considered an unethical business practice?

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A) Purchasing employees accepting gifts from vendors for increased purchases

B) Moonlighting

C) Slotting fees charged manufacturers by retail stores

D) Whisteblowing

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Consumers and other special interest groups conduct ____, group agreements not to buy products or conduct business with companies to protest perceived injustices.

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A) protests

B) affirmative action

C) strikes

D) boycotts

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Issues, such as conflicts of interest, secrecy and confidentiality, and honesty, pertain to

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A) Information technology security

B) Cultural influence

C) Organization design

D) Managerial ethics

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This is concerned with the nature and social impact of information technologies and the formulation of policies of their appropriate use:

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A) computer ethics

B) semantics

C) proxemics

D) teleconferencing

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The ability for a company to give to organizations, charities, or persons of lesser fortune is called:

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A) donation services

B) compliance-based ethics

C) corporate philanthropy

D) welfare allowance

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A card issued by a financial company giving the holder an option to borrow funds, usually at point of sale is called a (n) __________

1 point

A) Loyalty card

B) Frequent purchase card

C) Debit card

D) Credit card

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How is long-term capital obtained?

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A) lending money to businesses

B) issuing bonds

C) purchasing merchandise on credit

D) getting a commercial loan from a Bank

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The _____ helps a business raise large sums of capital through the sales of stocks and bond

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A) public corporation

B) venture capital

C) equity capital

D) investment bank

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On what type of financial record will you find the value of the building owned by a business?

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A) income statement

B) capital statement

C) asset statement

D) balance sheet

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EFTs can handle all of the following except:

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A) direct deposits

B) payroll preparation

C) ATM withdrawals

D) debit-card payments

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An example of a business that has the ability of acquiring money for the firm and manages those funds as well is:

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A) short-term forecast

B) finance

C) financial managers

D) financial control

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Where would you find cash flow from operating, financing, and investing activities

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A) management discussion and analysis

B) auditor's report

C) notes to the financial statements

D) financial statements

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Planning that involves analyzing financial statements in order to assess the financial health of your business is

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A) strategic planning.

B) financial planning.

C) investment planning.

D) tax planning.

Clear selection

When money is put into many types of investments, investors have

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A) emphasized growth for their investment.

B) reduced the initial cost of their investment.

C) increased the risk of their investment.

D) diversified the investments.

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On a job the lines of advancement in an occupational field within an organization is

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A) career paths.

B) job progressions.

C) promotion.

D) transfer.

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According to research today how many jobs might a person typically have in his or her career?

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A) 1-2

B) 7 or more

C) 3-4

D) 5-6

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An accurate document that describes the qualifications of a candidate’s work history, education, and skills is a:

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A) curriculum vitae

B) job application

C) reference list

D) resume

Clear selection

The process of enabling employees to better understand and develop their career skills and interests, and to use these skills and interest more effectively, is:

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A) career management

B) career development

C) promotions

D) career planning

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____________ occurs when a company launches a low-priced product with the goal of securing market share

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A) Penetration pricing

B) Cost of sale pricing

C) Cost plus pricing

D) Skimming pricing

Clear selection

An example of mass media advertising is

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A) counter displays.

B) network and local television.

C) flyers.

D) special interest magazines.

Clear selection

The pre-1950s statement "let the buyer beware" is termed

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A) resipsa loquitor

B) caveat emptor

C) bustarella

D) caveat venditor

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According to the economic model of supply and demand, in competitive market, the equilibrium unit price of a product is when __________

1 point

A) Quantity demanded by consumers is greater than the quantity supplied by producers

B) Quantity demanded by consumers is exactly double the quantity supplied by producers

C) Quantity demanded by consumers is less than the quantity supplied by producers

D) Quantity demanded by consumers equals quantity supplied by producers

Clear selection

__________ is the market value of all goods and services produced in a nation during a specific time period

1 point

A) CES

B) CPI

C) GDP

D) PPI

Clear selection

Organizations that combine raw materials, machinery, and labor to produce goods are called:

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A) market intermediaries

B) merchandisers

C) service businesses

D) manufacturers

Clear selection

Which of the following is used as an indicator of a nation's economic wealth?

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A) a TQM chart

B) number of new business start-ups each year

C) GDP

D) underground economy

Clear selection

Tandy Corporation has the right to manufacture and market a product, redesign its stores, and acquire other firms because it operates in a(n) ___ system.

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A) free enterprise

B) communistic

C) socialistic

D) oppressed economic

Clear selection

High unemployment and sagging sales are indicators for:

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A) recovery

B) prosperity

C) depression

D) recession

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The ability of a business from one country to compete with similar businesses in other countries is ________.

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A) Foreign competition

B) Global competition

C) Domestic competition

D) Outsourcing

Clear selection

For a fee, the franchiser will supply the franchisee with all of the following except

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A) marketing experience

B) production experience

C) the workers

D) a brand name

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The final step in the operation of the management information system is:

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A) distribute data to decision-makers

B) process, analyze, and organize data

C) obtain facts, figures, and other data

D) update data files as needed

Clear selection

Comparing the costs of implementing an alternative with its expected benefits is called a(n) __________.

1 point

A) Cost-benefit analysis.

B) Payoff table.

C) Chart of probabilities.

D) Decision matrix.

Clear selection

A practice designed to protect business networks, computers, programs and data from attack, damage or unauthorized access is called __________?

1 point

A) SAN

B) SME

C) Cybersecurity

D) An IP address

Clear selection

Which type of business operation is not common to almost every type of business?

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A) scheduling

B) manufacturing

C) logistics

D) safety and security

Clear selection

Employees work best when they understand and adopt an organization’s principles, beliefs, and values. This process is called the

1 point

A) human resource contents.

B) mission statement.

C) corporate culture.

D) employee handbook.

Clear selection

A key aspect of lateral thinking is that it

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A) is needed more in manufacturing than in marketing.

B) decreased the number of wasted alternative solutions.

C) focuses on few answers to a problem.

D) leads to many different solutions to a problem.

Clear selection

The software that allows an organization to store data, manage data efficiently, and provide access to the stored data is called a(n)

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A) agenda

B) program system

C) data repository

D) database management system

Clear selection

With advanced technology, what happens to the cost of each unit produced?

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A) decreases

B) increases

C) stagnates

D) remains about the same

Clear selection

Which of the following is not a quality insight presented by W. Edwards Deming?

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A) Employees should feel free to report any conditions that detract from quality.

B) Poor quality is unacceptable.

C) Statistical evidence of quality should be gathered during the process, not at the end.

D) Suppliers' goods should be sampled by inspection to determine the quality of each delivery.

Clear selection

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