CALA Intranet Users Satisfaction Survey

*This survey does not track respondents unless respondents choose to share their email (Q9).*


This survey was created to help us better understand users’ satisfaction with the current intranet and to identify the steps needed for improving the intranet. We'd like to know from the survey: 

- Current satisfaction level with the intranet

- Whether the intranet meet users' needs

- Finding existing problems users are facing (pain point identification)

RESULT SHARING

(1) a summary of results and (2) a summary of changes made or plan to make based on the results will be shared with everyone in CALA via report.


DUE DATE FOR FEEDBACK FORM RESPONSES

Friday, May 31, 2024 (end of the day) 

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Q1. What was the usual reasons for your visit to the CALA Intranet? *
Required
Q2. How confident are you that you will find what you need in future during visits to the intranet?
Not Confident At All
Very Confident
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Q3. Describe any problems that you experienced during your visit today. 
Q4. Describe any information you found to be missing or outdated during your visit. 
Q5. Overall, how satisfied or dissatisfied were you with your experience on our intranet? 
 *
Very unsatisfied
Very satisfied
Q6. Please share any additional feedback that could help us improve your experience of our intranet site.
Q7. Other than this survey, do you know how or where to submit intranet feedback? If yes, please describe.
Q8. Would you like to have the ability to provide feedback on the intranet?
Q9. May we contact you to discuss your answers further? If so, please enter your email below.
Q10. How confident are you that you will find what you need in future during visits to the intranet?
 *
Not Confident At All
Very Confident
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