We recognize that working with refugees in the frontline can be very challenging.

Aims:

- To provide access for HA Refugee camps personnel and HA volunteers, to mental health and wellbeing support via professionals.
- To provide emotional support to colleagues who are experiencing or are at risk of undue stress, burn out or disengagement.
- To identify needs and provide tools and tips to help colleagues to improve and maintain their wellbeing and mental health.

Disclaimer:

- The helpline volunteers are professionals but CAN NOT give diagnosis or treatment for physical or mental health conditions. They may be in a position to make recommendations given individual scenarios.
-The helpline is not a CRISIS line. If you are experiencing an immediate threat to your health you must contact your local doctor.
- The professionals will respect your confidentiality and understand that seeking help can be difficult. They will try their best to maintain confidentiality however, in certain circumstances they may share your information. In exceptional circumstances, for example, if they are worried about your safety they may need to break confidentiality.