Next Steps from the Florida DEO
Thank you for trusting the Office of Representative Anna V. Eskamani to assist with your unemployment claim.

Per guidance from the DEO, all claimants are now advised to submit issues & inquiries through the new DEO Help Center available in English, Spanish, and Creole. This includes issues with locked accounts, payments on holds, and more.

⬇️⬇️⬇️ Here is the link to DEO's new Help Center ⬇️⬇️⬇️

bit.ly/deohelpcenter

The DEO recommends all inquiries be submitted only once per issue to help expedite assistance on cases and the processing of payments. If you are experiencing a new issue since your last submission to the DEO Help Center, please submit a new entry to reenter the help queue. The DEO has told us that locked accounts via their Help Center should be solved within days but other inquiries could take upwards of three weeks to be resolved.

🚨 If your case is urgent, please call our Legislative Office at 407-228-1451. We are open Monday through Friday, 9:00am - 5:00pm. If we are unable to pick up the phone please leave us a voicemail. 🚨

We are continuing to work daily on unemployment cases and provide rolling updates on our unemployment blog at bit.ly/deohelp and on social media @AnnaForFlorida.
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