Email Change Assistance Form
Please fill out this form if you need to change your STEPN account email address. 

Note that filling out this form DOES NOT GUARANTEE that we will change the email address for your account.

Whether we will allow you to change your email address or not depends on how well you can prove that the account in question is yours.
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DESIRED Email address for the STEPN account *
CURRENT / INCORRECT Email address of the STEPN account *
To prove ownership, indicate the Registration/creation date of your account.  *
YYYY
/
MM
/
DD
To prove ownership, indicate the number of kilometers in your account. (Under Profile > Total Distance)
 *
SOL Wallet Address connected to the STEPN account (required) *
BNB Wallet Address connected to the STEPN account (optional)
ETH Wallet Address connected to the STEPN account (optional)
To prove ownership, indicate the coins/tokens currently in the Spending account.
(e.g. 10 Sol-GST, 100 BNB-GST, 1 Eth-GST, 300 GMT, 1.6 SOL, etc.)
To prove ownership, indicate the number of gems in the Spending account, including level and type. (e.g. one level 1 EFF gem, three level 3 COMFORT gem, etc.)
To prove ownership, indicate the amount of Sneakers in the Spending Account (e.g. 3, 5, 30, etc.) in all chains.
For sneakers, please put in here as many Sneaker IDs  you can remember from your account, separated by commas (e.g. 50567, 312456876, 3543567)
This form was created by the STEPN team to provide assistance and gather information.

STEPN will never ask for your account password, account verification code, 2FA code, or wallet seed phrase.
STEPN will not ask for money to process your email change request.

Requests will depend on how well you can answer the above questions. Filling out this form does NOT guarantee that your email change will be granted.

Do you understand and agree to send this form to the STEPN team? *
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