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Urban Mobility App
This interview is a part of the "Empathize" phase of the Design Thinking Challenge that I am working on for the UX/UI Bootcamp at Ironhack. I appreciate your participation. :)
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What city do you live in?
Meine Antwort
How old are you?
Meine Antwort
WHY do you use public transportation?
It's safe
It's fast & efficient
It's easy to use & hassle-free
It's the cheapest option
It's my best option
It's my only option
Sonstiges:
HOW MANY different types of public transportation do you normally use? WHAT are they and HOW often do you use them?
Meine Antwort
WHAT type of ticket do you usually purchase? Does the ticket include all types of transportation that you need to use? And are you happy with how it works?
Meine Antwort
WHERE and HOW do you usually purchase your tickets? WHY?
Meine Antwort
WHAT problems have you encountered so far when purchasing tickets?
Meine Antwort
What about when you travel abroad? HOW do you go about purchasing tickets? WHY?
Meine Antwort
WHAT problems have you encountered so far when purchasing tickets abroad?
Meine Antwort
Do you prefer to use tickets physically (ex: cards) or digitally (ex: on your phone)? WHY?
Meine Antwort
Are you happy with the tools and apps you use? WHAT would you change or add to them and WHY?
Meine Antwort
Besides standard public transports, do you use any other shared options such as scooters, bicycles or cars? On WHAT occasion and WHY?
Meine Antwort
WHAT is the best urban mobility app you have used so far and WHY?
Meine Antwort
Thank you for your time! :)
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