Terms and conditions
Availability: Custom Order spots are limited. All bookings are dependent on availability. Holiday pre-sales will be offered.
Bookings:
After we discuss your order, an invoice will be sent. Bookings are confirmed once a payment is received in-full. Bookings made within 2 weeks may incur a rush fee of 25%.
Cancellation Policy: Refund or store credit for full amount of order is available up to 3 weeks prior to pickup date. No refunds thereafter, including deposits not fully paid before 3 weeks prior to pickup date (because your order has already been started). There are no refunds for rush orders.
Shipping: Sorry, we do not ship cookies at this time. All pickups for cookies are in Washington, DC. Address will be provided.
Allergy warning: Products are made in my home kitchen where known allergens may be used, including milk, eggs, wheat, and nuts. Cookies contain gluten and dairy. I cannot substitute ingredients to accommodate allergies.
Storing: Cookies have about one week shelf life and can be frozen to retain freshness. Bring back to room temp over at least 8 hours in a sealed box to avoid condensation ruining the icing designs.
Once a inquiry form is submitted, please allow for 48 hours for a response.
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